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Firmware 7522 without support contract

Firmware 7522 without support contract

Michael_Luxner
New Contributor
I got an 7522 with a quite old Firmware WING 5.8.0 as i bought it 2 years ago at my old company i was working for, i don't have a contract or a login to your support portal and i want to update my accesspoint as it is at my private home. is there a way to get the latest firmware?

I bought a quite expensive accesspoint so i thought i could get the latest updates for it too as for any other company... please help me out.
5 REPLIES 5

Bin
Extreme Employee
Hello Emmanuel,

Kindly request that you could contact to our local sale team in Canada.

Toronto, Ontario, Canada
55 Commerce Valley Drive West, Suite 300
Thornhill, ON L3T 7V9
Tel: +1 289-695-3182
Fax: +1 289-768-4391

http://www.extremenetworks.com/contact/

I believe that our local sale team could help and introduce the authorized distributor to you for ExtremeWorks(Software & TAC only support)

Best regards,
Bin

Emmanuel_Rannau
New Contributor
I am in the exact same predicament. I got a demo AP7522 unit from Zebra sales exec who is no longer with the company and I am trying to set it up for the new conference room. I am in Canada. Which authorized reseller/distributor should I contact to buy the firmware (17$ is not too bad I agree).

Andrew_Webster
New Contributor III
You need to order a Software & TAC only support. The price is only $17 USD list per AP; not bad IMHO as it gives you access to firmware and on-line support for 1 year.
Assuming your AP is model AP7522-67030-US, you want to order SKU: 97000-H30790

Bin
Extreme Employee
Hi Michael, There is one article to guide you how to create account for extreme portal.

How to create an extranet account
https://gtacknowledge.extremenetworks.com/articles/How_To/How-to-create-an-extranet-account

Best regards
Bin
GTM-P2G8KFN