G3 firmware 06.61.18 download

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  • Updated 7 months ago
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Is it possible to download G3 firmware from the new portal? I can see the release notes, but not the actual software.
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James A, Embassador

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Posted 7 months ago

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Doug Hyde, Technical Support Manager

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I would contact the GTAC directly so someone can take a look at your portal account settings. 

https://gtacknowledge.extremenetworks.com/articles/How_To/How-to-contact-Extreme-Networks-Global-Tec...
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James A, Embassador

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G3 is has a lifetime warranty so should have free firmware upgrades until EOL in September 2019. Case 01422016 anyway.
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Doug Hyde, Technical Support Manager

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I fixed the alignment of your G3, it was tied to the company you bought it through. You should be all set and see it now on the download list.
(Edited)
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James A, Embassador

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Thanks, it's all showing up now.
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Doug Hyde, Technical Support Manager

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Thanks for the follow up James.