G-Series G3-PWR DC Power LED is off

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Article ID: 14504 

Products
G-Series
G3-PWR, G3-PWR-625W, G3-PWR-POE 

Changes
Installed up to two (in any combination) power supplies of type G3-PWR 400W non-POE, and/or G3-PWR-625W 625W non-POE, and/or G3-PWR-POE 1200W POE, into a G-Series switch. 

Symptoms
The "AC OK" LED lights up, indicating that AC line voltage is sufficient.
The "DC OK" LED does not light, indicating that outgoing power is non-operational. 

Cause
This condition will occur if a power supply is inserted upside down. 

Solution
Check to ensure that each power supply is properly oriented in its bay. 

For more information, please refer to the G-Series switch Hardware Installation Guide.
See also: 11342.
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