G-Series Log is Full of "cmgrCardInsertRemoveTask" Messages and not Logging New Messages

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  • Updated 5 years ago
Article ID: 10931 

Products
G-Series 

Symptoms
Upon product purchase, the current.log is full of messages logged against firmware 01.00.00.0013T

The messages are all iterations similar to: 

 <57OCT 29 18:09:21 2007 BOOT[268430848]: bootos.c(913) 1 %%
 Start of Code - Build:01.00.00.0013T Date:Wed Aug 29 18:58:29 2007
   BackTrace-0x00017484: sysReboot (0x17484) + 0x0
   BackTrace-0x0002443c: SwitchReset (0x2439c) + 0xa0
   BackTrace-0x0001ee88: log_error_nvram (0x1ed8c) + 0xfc
   BackTrace-0x001b8860: cmgrTaskLocalUnitIsManager (0x1b840c) + 0x454
   BackTrace-0x001bb9bc: cmgrCardInsertRemoveTask (0x1bb7ac) + 0x210
   BackTrace-0x01001498: vxTaskEntry (0x1001430) + 0x68
   BackTrace-symbol not found for 0x0
 <160OCT 29 18:09:25 0.0.0.0-1 SIM[195694352]: cardmgr_util.c(740) 3 %%
 Error(0xb5120162) 

The last message in the log indicates the log is filled to about "994 %%" (99.4%) of capacity.
A 'dir' output indicates a current.log file size of about 256000 bytes.
The current.log is not apparently logging new events. 

Cause
These messages are due to repetitive card insertion testing performed in manufacturing using test firmware - with the resulting messages never having been cleared out after the testing. 

These messages are not of themselves harmful, nor do they indicate a hardware flaw. However, since the log file is now in a state whereby by design current message logging has "rolled over" to overwrite the oldest messages archived, current messaging will not be evident unless the user reviews the log to locate the current end-of-thread. End-of-thread and end-of-file are each designated by a "Next Entry Here" label. 

Solution/Workaround
The log file will need to be cleared, after which current messaging will appear at the end of the log, as expected.
Please contact Enterasys Networks Technical Services for assistance with this special procedure.
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Posted 5 years ago

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