GTAC via Safari

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  • Problem
  • Updated 1 year ago
  • Not a Problem

opening a GTAC case via Safari is not as smooth as with chrome.
some windows don't appear: for example to add a comment or an attachment

thank you
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Antonio Prado

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Posted 1 year ago

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Ronald Dvorak, Embassador

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I'm sure the team is interested in the software version that you've used.
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Thomas, Ken, Alum

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Hi Antonio, Sorry you are having trouble with some of the online case management features on safari. I wanted to confirm that you are in fact talking about the online case management on the extranet.extremenetworks website. (We have a beta going on for a new version of the portal.)
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Drew C., Community Manager

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Hi Antonio, is this still an issue for you?