Does the Extreme Summit X150 Series use a CMOS Battery?

  • 0
  • 1
  • Question
  • Updated 2 years ago
  • Answered
  • (Edited)
hello does the Extreme Summit X150 Series uses a CMOS Battery
Photo of YouBoy Kumar

YouBoy Kumar

  • 174 Points 100 badge 2x thumb

Posted 2 years ago

  • 0
  • 1
Photo of Drew C.

Drew C., Community Manager

  • 40,858 Points 20k badge 2x thumb
To the community members who have gotten a notification about this thread multiple times today, know that I've submitted a support ticket to have our community hosting provider investigate...

For the X150, I'm pretty sure that it does have a CMOS battery. I'm told that it should be a yellow cap over a chip on the CPU board and probably isn't visible right away when it is opened. Other than that, all I can say is that opening the switch may void the warranty, should one still apply.
Photo of Drew C.

Drew C., Community Manager

  • 40,858 Points 20k badge 2x thumb
I'm not sure, unfortunately. I can probably take one apart and find out if you'd like.
Photo of Drew C.

Drew C., Community Manager

  • 40,858 Points 20k badge 2x thumb
I took one apart. You have to remove the board above the management port (which actually is attached to this board).
The battery is a yellow SNAPHAT style cell, and not a standard CR20xx battery. You'll need special tools (and likely a special order part) to replace it if you decide to go this route.

If the switch is covered under warrany or contract, you may be better off submitting an RMA.
Photo of YouBoy Kumar

YouBoy Kumar

  • 174 Points 100 badge 2x thumb
i guess i have to disassemble it to get a better picture of how the battery really looks like 
any idea where i can get that part too order or the name of it 
(Edited)
Photo of Drew C.

Drew C., Community Manager

  • 40,858 Points 20k badge 2x thumb
I'm really not sure how much information I can give here. All I can say is that it's a SNAPHAT battery.
As I stated, if you have a warranty or contract, an RMA will be your best bet.
Photo of YouBoy Kumar

YouBoy Kumar

  • 174 Points 100 badge 2x thumb
i no the warranty is up i check out the name ( https://www.amazon.com/STMicroelectronics-M4T28-BR12SH1-Microelectronics-M4T32-BR12SH1-Datex-Ohmeda/... ) can you please have a look at that link and let ,me know if its that, and thank you so much for all your help 
Photo of YouBoy Kumar

YouBoy Kumar

  • 174 Points 100 badge 2x thumb
the x150 24p keeps losing the setting when ever the power is plugged out?
how do i fix this? 
Photo of Drew C.

Drew C., Community Manager

  • 40,858 Points 20k badge 2x thumb
What settings are being lost? The entire configuration? Are you using a configuration filename other than primary.cfg?
Photo of YouBoy Kumar

YouBoy Kumar

  • 174 Points 100 badge 2x thumb
the configurations so they have to program it when ever that happens
 
Photo of YouBoy Kumar

YouBoy Kumar

  • 174 Points 100 badge 2x thumb
This reply was created from a merged topic originally titled a customer has a Extreme Summit x150 24p and it loses setting when ever the powe....