How to access c5210 wireless controller version 09.21.09.0004 through management or serial interface ?

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i am trying to deploy a newly purchased c5210 wireless controller version 09.21.09.0004 . I have followed the steps on "9034715-01_C5210_QR.pdf". Firstly I tried to access to controller from eth0 (Mgmt port)
> assign my laptop 192.168.10.66 /24
>> but unable to ping 192.168.10.1 or access https://192.168.10.1:5825

> then I tried to access through serial port using credentials "admin" and "abc123"
>> but login denied. Here is the output:

Backup-EWC-172.16.245.3 login: admin

Password: 

Login incorrect


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Yakup Erdol

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Posted 1 year ago

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Umut Aydin, Escalation Support Engineer

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Hi Yakup,

it seems to be that some config retains in the EWC?!
Anyway during the boot you can have the option to log in the rescue mode where you can delete the password .

Regards

Umut
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Ronald Dvorak, Embassador

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(Edited)
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Yakup Erdol

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Hi Ronald,

I am new to Extreme wireless. But I have to complain that documentation is awful.

Thanks.
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Yakup Erdol

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Hi all,

Reseting password solved my problem. But I can not understand why a new product comes with configuration on it.

Thanks for quick help.
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Ronald Dvorak, Embassador

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New products don't come with a configuration.... beside the default one.
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Doug Hyde, Technical Support Manager

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Ron is correct, it should not have a configuration on it. The getting started guide should help you install the product. https://extremenetworks.box.com/s/gmf4d4rafoxmd1h846x97bg6zgiul5jm  
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Ronald Dvorak, Embassador

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Backup-EWC-172.16.245.3 login: admin

That shows pretty much that this controller was in use before as it's not the default host name.
I'd ask whoever sold it to you what they have done with the controller prior to selling it to you.

-Ron