how to active access point ws-ap3805i connect to wireless controller c35

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how to active access point ws-ap3805i connect to wireless controller c35
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sabou Doumbia

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Posted 8 months ago

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Anton Sax

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is that ap connected over WAN/VPN? is a ping from ap to ewc possible?
if yes check AP -> Static configuration -> Tunnel MTU and lower that value eg 1300 instead of 1500
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sabou Doumbia

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hi ,
No ping  AP it not possible  
and I change MTU but no result.
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Ronald Dvorak, Embassador

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Hi, the screenshot shows an AP3825i and not an AP3805i.

Because you don't provide any details about the steps you've performed or i.e. a network diagram I don't see any chance to help you..... i.e. the AP in the screenshot could be manualy added or it was discovered which is a big difference.

The best advice I'd give you is to pay a Extreme Partner to install/configure it for you and also give a brief workshop so you'd perform configuration in the future by yourself.

BR,
Ron
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Umut Aydin, Escalation Support Engineer

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Hi,

check out your license..I hope it's not in a DEMO mode?
Need enter a eval license or get a valid license.

Regards
Umut Aydin
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Umut Aydin, Escalation Support Engineer

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Hi,

if AP3805 in question ..seee please this one.
https://gtacknowledge.extremenetworks.com/articles/Q_A/Minimum-firmware-version-for-WS-AP3805

Rgds
Umut Aydin