How to add absent ap image Platforms on V2110 (v.10.x.x)?

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I newly installed V2110 WLC v.9.x and upgraded to 10.x.x . Then, when I was trying to add AP images (e.g., AP3825), I noticed that there are only AP3935 and AP3965 AP platforms included by default (AP=> Global setting => AP maintenance => download ap images). How to add other AP-images to the controller at this condition ?
Thank you very much in advance.
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Weda

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Posted 2 years ago

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Umut Aydin, Escalation Support Engineer

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All AP modell default Firmware should be available here.
AP Software Maintenance

If not can you attach a screenshoot?

Could it be that you mean within the " Controlled Upgrade" tab.
Then you will only see connected AP modell types.
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Weda

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Umut Aydin, Escalation Support Engineer

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I can't see this on my Controller and this seems to be a bug.
I can see all AP Types.

Please open a case by GTAC and this needs to be researched.

Also in this situation there is optios to upgrade the AP directly over the  EWC CLI or over the AP CLI but this need to be done also over the GTAC.
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Weda

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Thanks for looking into this. I have already forwarded this to GTAC.
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Ronald Dvorak, Embassador

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The AP image is included in the software bundle of the controller.
Per default if the AP connects to the controller a check is done whether the AP has the same software as the controller - if not a upgrade on the AP is done.

The AP maintenace section is for the rare case to load a special image on the AP i.e. a test load that you rx from the GTAC.

-Ron