How to adopt standlone AP 7502 to wing controller vx9000

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Hi,
we have extreme AP 7502 and controller VX9000. we need to adopt AP 7502 to vx9000.we are working on the local/standalone platform.
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Niyas

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Posted 2 months ago

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Wei Liang Loh, Employee

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Hi Niyas,

Both devices if on the same vlan, AP7502 should be able adopt to VX9000 controller (VLAN adoption).

Thank you
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Wei Liang Loh, Employee

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Hi, it shows that your license are not installed in your controller. You will need to purchase license in order to adopt it. Meanwhile, you can send request for demo license while waiting for your permanent license to arrive.

Can you provide output of command below from your controller and send it to support@extremenetworks.com with [WING] on your email subject title, to get demo license
show license
show version

Thank you
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Niyas

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we already have voucher ID,but when try to activate through extreme portal showing error.
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Wei Liang Loh, Employee

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Can you send the error screenshot and your voucher ID to support@extremenetworks.com with [WING] on your email subject title.
We will have GTAC person to fix on your on your voucher ID.
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Niyas

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i have one doubt,we are using controller and AP 7502 locally,please share simple way to adopt AP 7502  to controller
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Wei Liang Loh, Employee

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Hi Niyas,

The simplest way for your deployment( different vlan for VX9000 and AP7502) will be using controller host and point the AP to VX9000 IP(make sure they are reachable by ping)
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Niyas

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No,Different VLAN
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Robert Zarzycki, Employee

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VX9k requires a VX Platform license in order to adopt if you have not installed it, it will not adopt any APs. Please open a GTAC case as per Wei or call in.

For the support toll-free number in your country: www.extremenetworks.com/support/contact
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Niyas

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Hi Robert,

I have license key,but when i try to configure license key showing error-Feature name and license key mismatch.
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Robert Zarzycki, Employee

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Please call GTAC, we will help you resolve this. Have your voucher# and output of the CLI command 'show ver' from the VX9000 when you call in. 
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Yas

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Niyas
You have to be sure about your VX9000 applicance license. did you check your VX9000 Serial number ( sh version) ??
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Christoph S., Employee

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1 - VX and AAP licenses should be valid on the controller
2 - If applying the VX license using this command :  #license VX <license-key> and getting an error then the key might have been created when the VX had a different IP address. When the IP address on the VX controller is modified, the serial number changes and this disables all licenses. If this is the case, recreate the license/s using new serial number. Type VX in upper case when running the licensing command. 
3 - Make sure the AP can ICMP and Mint ping the controller and vice versa
4 - Make sure ports 24576 and 24577 are not blocked 

If above are successful proceed with one of these adoption methods: https://gtacknowledge.extremenetworks.com/articles/Solution/CLI-command-for-layer-3-adoption-of-acce...