How to check License activated or not?

[Alexandr_P]

Hi, all!

How can we check is License activated or not?
I mean that I have Voucher Number and want to check is Customer generate license?

In eSupport this feature very-very limited and there is don't shows all activated Vouchers.

Thank you!

[Alexandr_P]

Hi, Drew!

Main question how Extreme Distributor (like our company) can see this information?
Because sometimes I generate license (I can see this) and sometimes license generate Customer (I can't see this)

Thank you!

[Necheporenko__N]

If you are owner of the entitlement and don't see info direcly from you esupport portal just open a case.

[Alexandr_P]

Hi, Nikolay!

Thank you for answer, but main reason for this post is find possibility to check - Voucher is activated or not.

[Necheporenko__N]

Hi Alexandr,

I think that the license information should be visible only for the entitlements owner, and not for all other regardless of who it is partner / distributor / customer.