how to configure/enable the "Roaming Assist" functionality in WM3400 version 5.5.5?

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problem with sticky clients most likely apple devices.
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Marlon

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Posted 3 years ago

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Brandon Clay, Escalation Support Engineer

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Hi Marlon,

It looks like Roaming Assist is a new feature added by Motorola in WiNG 5.7. Since the WM3400 is an end of sale device, WiNG 5.7 will not be available for this.

Marlon is correct, this was added in WiNG 5.5.2.

-Brandon
(Edited)
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Marlon

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Hi Brandon,

thanks

Roaming assist is available already in version 5.5.2 based on Release notes, but we don't know how to enable and configure this feature. We have so many complaints regarding roaming specially apple devices.
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Brandon Clay, Escalation Support Engineer

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Hi Marlon,

I apologize, I see now where this was added in 5.5.2. It looks like we have not updated the documentation to include this. You can find information on this in the Motorola CLI Reference Guide, in Chapter 30. Note that this is the Motorola documentation, so the model numbers will be different (IE, the WM3400 is called the RFS4010).

I'll get this over to our TechPubs team to get the documentation updated.

-Brandon
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Marlon

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Hi Brandon,

Thanks for the info. this is very helpful do you have the GUI based version?
i will try the CLI and post the result. thanks

Marlon