How to use the Netsight to sending alarm when port without inline-power supply?

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The Extreme switch X440 PoE fail always without error log.
When the PoE fail, CLI "show inline-power info" will return timeout.
Can I using the Netsight to notice me that the inline-power is fail?
And how to create the alarm when the port without inline-power supply?
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Chan Ching-hsiang

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Posted 3 years ago

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Mike Thomas, Employee - GTAC - NMS

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Does Netsight receive a syslog message or a trap?
(Edited)
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Dorian Perry, Employee

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Which EXOS version is running on the switch?
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Chan Ching-hsiang

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The X440 version is 16.1.2.14.
There is no PoE error log. So Netsight can't receive the error.
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Prashanth KG, Employee

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Hi Chan,

Could you please check if you see any messages in the log like below:

06/26/2014 20:41:01.16 <Erro:HAL.Card.Error> Slot-1: poePlusInit: Initialization failed

Slot-1 DESWMUELEO13-OG4.2 # show inline-p sl 1

Timeout occured while retrieving information from hardware.
Usually, we will have the poe plus init failure in the logs. May be this could be sent to the syslog server.
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Dorian Perry, Employee

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The PoE failures (Hardware and EXOS version) are similar to article:
Switch loses Power Over Ethernet until next rebooted

The recommendation is to contact GTAC for further investigation.
(Edited)
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Chan Ching-hsiang

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I have found that the error message "Erro:HAL.Card.Error".
And how to use the syslog to trigger netsight sending the email? 
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Chan Ching-hsiang

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Thank you guys!
I have create the alarm with the Syslog message.
It works!
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Sarah Seidl

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Hello,

I wanted to see if we could setup this alarm too.  In the netsight (6.3) console, I go into Alarms Manager to add a new alarm for this, but I can't find how to either pick the HAL.Card.Error or enter it in manually.   I can't figure out what I'm missing.  Under the criteria tab I have the options:  by event, by selected trap, by custom criteria, by device status change, by threshold or by flow.  I can't find anything in the selected trap options, so thought custom criteria might be promising not sure.  Could anyone direct me?


Thank you,

Sarah

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Ronald Dvorak, Embassador

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Hi Sarah,

you'd set it in the "custom criteria" section in the alarm manager.

I.e. in the below example I trigger on an Syslog event that includes the phrase "AP370".

-Ron

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Sarah Seidl

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Thanks Ron, I looked into that but can't seem to find a generic inline power issue phrase. We have security cameras and another brand of wireless APs (not extreme)..... 

We did have a power supply stop giving power this weekend and got an alert this time so maybe it's reporting..

PSU Power Status ExtremeXOS (Stack) version 15.3.1.4 v1531b4-patch1-44 by release-manager on Fri Sep 5 16:29:36 EDT 2014 number 17 status presentPowerOff(4)