How do you reset a summit X450a-24T to factory default?

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Just trying to get into the switch mainly im new to Extreme and I just wanted to play around with one. learn how to back it up and reconfigure it, i bought a used machine with a unknown password and i have tried many was to reset it none are working i have finally got in the switch with the user account but i cannot access anything or reconfigure anything.
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Travis

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Posted 4 years ago

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Jason Parker, Employee

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unconfigure switch
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Jason Parker, Employee

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  all             All switch configuration
Slot-1 Stack.1 # unconfigure switch
Restore factory defaults (except user accounts, failsafe information, and stacking parameters) and reboot? (y/N)
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Jason Parker, Employee

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Other options

Slot-1 Stack.2 # unconfigure slot ?
  <slot>          Slot number
    "1"  "2"  "3"  "4"  "5"  "6"  "7"  "8"
Slot-1 Stack.2 # unconfigure slot
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Sumit Tokle, Alum

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If you don't know the password then you need to follow below step in order to unconfigure all the configuration from switch.

1. Reboot the switch by unplugging the power and plugging it back.

2. Press and hold the spacebar button while the switch is booting up.

3. If you happen to enter into the "BOOTSTRAP" mode, then:

      a. Type the command "BOOT".

      b. Press and hold the spacebar once again. It will take you to the "BOOTROM" interface.

4) Execute command "config none" and then reboot.

---------------------------

In switch is running with bootrom 2.0.2.1, config none command may not work.

In this case, you have to download new software from bootrom.

1) TFTP server should be connected to mgmt port

2) To configure Ip address " configip ipaddress <ipaddress/mask> gateway <ipaddress>

3) type via CLI: download image <ipaddress> <filename>

{NOTE: ipaddress is TFTP server; filename is XOS image being downloaded}.

------------------------------

If you have admin access of switch then you could execute command "unconfigre switch all" to remove all the configuration from switch.

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Travis

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i have tried the "config none" command in the BootRom, it takes the command but it doesn't do anything, Also im not to sure what the Default username and password are but I have found online its Admin/Password. Can i upgrade the bootrom??
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Travis

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oh i should also ad that the triple A's are up aswell i know i need to wait for them to go away before i log in
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PARTHIBAN CHINNAYA, Alum

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Did you try the default username and password?
If still there are difficulties contact TAC.They can restore the switch to factory default.
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Travis

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i have tried the "config none" command in the BootRom, it takes the command but it doesn't do anything, Also im not to sure what the Default username and password are but I have found online its Admin/Password. Can i upgrade the bootrom??
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Sumit Tokle, Alum

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By Default
username: admin
password: <blank>

With the help of TAC you can upgrade the bootrom.
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Travis

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they dont help anyone without a service agreement
i bought my switches used therefore i have no service agreement
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Travis

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is there a command that i can use to delete the config? like cisco's delete bootflash: command?
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Sumit Tokle, Alum

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unconfigure switch all

Refer below link to get all the information about the EXOS concepts and commands.
http://extrcdn.extremenetworks.com/wp-content/uploads/2014/01/EXOS_Concepts_Guide_15_4.pdf
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Travis

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I got in!!!!
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Travis

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now that i got in how do i take the XOS off the switch to make sure i have a backup XOS for other future Extreme Products
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Ruthie

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You have to use a TFTP Sever to do this. It is like Cisco in this case. The commands are just different.
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Jason Parker, Employee

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I would suggest trying to buy a contract.
A few issues but here is one
No licenses are available to you such as ssh
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Travis

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Ruthie do you know the commands to pull the XOS off?
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Daniel Flouret, Employee

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The XOS image is not a file you can access to transfer out of the switch via TFTP.

You can go to eSupport (esupport.extrementworks.com) and select Download Software Updates. You will be asked for a Serial Number or Service Agreement Number and will have access to the EXOS versions you are entitled to.
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Travis

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i dont have a service agreement I've already tried that and because my switch is used Extreme basically told me to get fucked
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Daniel Flouret, Employee

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Travis,

That's not exactly what Extreme Networks told you...

What Extreme Networks told you is that, since your equipment had a warranty that covered 1 year of hardware replacement and 90 days of support and software subscription, and that period has expired, you need to buy a support contract to get access to software updates/upgrades, receive technical support and/or replace a failed unit.

It's like with your car. After the warranty is over, you have to pay for repairs and spares...

I understand you may not like it, but that's the way it is...

Anyway, send me an email and I will help you get the image you need.

Regards, Daniel
(Edited)

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