How to Firmware Upgrade a Matrix N-Series Switch

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Article ID: 5040 

Products
DFE
Matrix N-series 

Protocols/Features
TFTP 

Cause
This document is an elaboration on procedures as presented in the Matrix DFE Series Configuration Guide.
For special instructions when upgrading from pre-5.x to 5.01.58+, see 5469
For a caution regarding upgrade from pre-6.x to 6.01.01.0020+, see 9430.
For special instructions when upgrading from pre-7.x to 7.11.01.0025+, see 13533

A firmware upgrade to the N-Series platform may be accomplished via TFTP or FTP.

Best practice is to save the current configuration file prior to upgrading firmware and after any configuration changes are made (5035). 

Please also be aware of the background information presented in 5131, to potentially avoid installing a new DFE switch into a running DFE chassis with operational switches, and having it fail to boot up properly. 

Note that there is no present reason to consider upgrading the boot prom version on any DFE switch. These images are therefore not available. 

Solution
The TFTP process:
  1. Download and unzip the firmware file from our Download Library.

  2. Start and minimize the TFTP application on the TFTP Host device. If you don't have a TFTP application, you can download one free of charge.

  3. Establish a command line management session to the DFE equipment.

  4. System Flash can accommodate up to two firmware image files at one time. Ensure that the DFE's directory shows no more than the one Active firmware image present (5631).

  5. Copy the file from where it was placed in Step 1, to the DFE. Note that you may well need to adjust the format of this command somewhat, to conform to your source and destination file structure and operating system:
    Matrix N7(su)->copy tftp://10.10.191.222/10803 10803
    Copying image to temporary storage for integrity verification.
    ################################################################################
    ################################################################################
    ################################################################################
    ################################################################################
    ################################################################################
    #################
    Copying image to the file system.
    ################################################################################
    ################################################################################
    ################################################################################
    ################################################################################
    ################################################################################
    #################
    Waiting for chassis to distribute image to compatible modules.
    ...................
    Distribution complete.
    Note1: In all firmware release notes, in the 'Known Restrictions and Limitations' section it states:
      "When using the copy command to upload or download files, the use of a drive selection (i.e., C:) for windows systems is not supported in the URL. The user must use a path that is on the 'current' drive from the TFTP or FTP server's perspective."

      Note2: As an alternative to using TFTP, the file transfer can also be accomplished via a serial ZModem process, as explained in the Configuration Guide. Firmware selection can then be done as part of that process, or as explained below.

    • List the directory of available files:
      Matrix N7(su)->dir
      Images:
      ==============================================================================
      Filename: 01_08_02 (Active) (Boot)
      Version: 01.08.02
      Size: 3431331 (bytes)
      Date: THU JUN 19 08:31:48 2003
      CheckSum: 6877bbad3c39c4fd99cac50b18d9de8b
      Location: slot2, slot3, slot4, slot5, slot6, slot7
      Compatibility: 7G4202-30, 7G4270-12, 7H4203-72, 7H4382-49, 7H4383-49

      Filename: 010803
      Version: 01.08.03
      Size: 3431043 (bytes)
      Date: THU JUL 10 13:45:52 2003
      CheckSum: 7c09d8d6c36202ca5e937bfa3915e1ee
      Location: slot2, slot3, slot4, slot5, slot6, slot7
      Compatibility: 7G4202-30, 7G4270-12, 7H4203-72, 7H4382-49, 7H4383-49

      Files:
      ==============================================================================
      slot2:

      slot3:

      slot4:

      slot5:
      MAY 02 2003 19:10:56 11664 cnfmib.cfg
      MAY 15 2003 08:55:44 2212 alias.cfg

      slot6:

      slot7:
    • Point to the new firmware image to be loaded at startup:
        Matrix N7(su)->set boot system 10803
        This command requires resetting the entire system.
        Do you want to continue (y/n) [n]?y [see 5804]
        Resetting system ...
        <163>Jul 10 13:47:35 152.19.145.94 FileMgr[2.tConsole]Setting new boot image "10
        803"
        <165>Jul 10 13:47:42 152.19.145.94 NonVol[2.tConsole]Shutting down non-volatile
        storage.


        Boot ROM Initialization, Version 01.00.07

        Copyright (c) 2003 Enterasys Networks, Inc.


        SDRAM size: 128 MB
        Testing SDRAM.... PASSED.

        Loading Boot Image: 01.00.07... DONE.

        Uncompressing Boot Image... DONE.

        Press any key to enter System Image Loader menu

        auto-booting...


        /flash0/ - Volume is OK
        Loading 10803... DONE.

        Uncompressing System Image... DONE.

        Loading System Image... DONE.

        Initializing Platform Hardware

        Device was last fully operational 2 minutes, 59 seconds ago.

        /flash0/ - Volume is OK

        /flash1/ - Volume is OK
        Attaching network interface lo0... done.

        Running Initialization Diagnostics... PASSED.

        SNMP Research SNMP Agent Resident Module Version 15.4.1.6
        Copyright 1989-2002 SNMP Research, Inc.


        M A T R I X N 7
        Command Line Interface

        Enterasys Networks, Inc.
        50 Minuteman Rd.
        Andover, MA 01810-1008 USA

        Phone: +1 978 684 1000
        E-mail: support@enterasys.com
        WWW: http://www.enterasys.com

        (c) Copyright Enterasys Networks, Inc. 2003

        Chassis Serial Number: 0001f4007344
        Chassis Firmware Revision: 01.08.03

        Username: admin
        Password:
        <165>Jul 10 13:51:03 152.19.145.94 CLI[2.tConsole]User: admin logged in from con
        sole
      • Confirm that the selected firmware version is being run:
          Matrix N7(su)->show version

          Copyright (c) 2003 by Enterasys Networks, Inc.

          Slot Model Serial # Versions
          ------ ---------------- -------------------- -------------------------
          2 7H4383-49 CI-A2 Hw: 0
          Bp: 01.00.07
          Fw: 01.08.03
          3 7G4202-30 GR-A8 Hw: 0
          Bp: 01.00.04
          Fw: 01.08.03
          4 7H4382-49 TRI-2R130 Hw: 4
          Bp: 01.00.03
          Fw: 01.08.03
          5 7H4382-49 TRI-A26 Hw: 2
          Bp: 01.00.03
          Fw: 01.08.03
          6 7G4270-12 CH-RA45 Hw: 1
          Bp: 01.00.03
          Fw: 01.08.03
          7 7G4202-30 GR-A2 Hw: 0
          Bp: 01.00.05
          Fw: 01.08.03
        See also: 5804.
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