How to preserve Changes in a Topology Map

  • 0
  • 1
  • Problem
  • Updated 5 years ago
  • Solved
When i create a map with imagens,i close it and i open my imagen are distorted even saving frame by frame, what can i do to preserve my changes.
Photo of Isis Cobos

Isis Cobos

  • 90 Points 75 badge 2x thumb

Posted 5 years ago

  • 0
  • 1
Photo of Tyler Marcotte

Tyler Marcotte, Official Rep

  • 2,710 Points 2k badge 2x thumb
Hi Isis,

Could you give some more details on what's going on? I just tried setting a background image and it came back up just fine. Are you using background images? Also what format are they? What version of NetSight are you running?

Thanks,

-Tyler
Photo of Isis Cobos

Isis Cobos

  • 90 Points 75 badge 2x thumb
The imagen are in jpeg format, the version is 4.3.0.106, i put it as background mm but it doesnt keep changes.
Photo of Tyler Marcotte

Tyler Marcotte, Official Rep

  • 2,710 Points 2k badge 2x thumb
Hmm.. I just tried this with a jpeg image on 4.3.0.108. I'm not seeing any problems after saving it and reopening it. I would suggest opening a case with GTAC to see if they can help troubleshoot your problem.
Photo of Isis Cobos

Isis Cobos

  • 90 Points 75 badge 2x thumb
ok thanks so much tyler, another doubt, do you know how can i copy a map a mean the format the header or if it is possible?
Photo of Tamera Rousseau-Vesta

Tamera Rousseau-Vesta, Extreme Alumna

  • 2,760 Points 2k badge 2x thumb
Isis, do you have any additional questions regarding your question about Topology Maps?  If so, please let us know!  Thank you!
Photo of Tyler Marcotte

Tyler Marcotte, Official Rep

  • 2,710 Points 2k badge 2x thumb
Sorry Isis, I don't think I fully understand your question. Are you trying to duplicate a topology map?