identifi rescue mode

  • 0
  • 1
  • Question
  • Updated 2 years ago
  • Answered
Hi, all!

1. Is there any manual about Rescue mode in IdentiFi controller?
2. In Rescue mode - 1) Force System Recovery -> is this item delete installed licenses?
3. What exactly reset Reset button on front panel of Controller? (config, password, licenses)

Thank you!
Photo of Alexandr P

Alexandr P, Embassador

  • 12,192 Points 10k badge 2x thumb

Posted 2 years ago

  • 0
  • 1
Photo of Doug Hyde

Doug Hyde, Technical Support Manager

  • 20,502 Points 20k badge 2x thumb
The Wireless Maintenance guide should be able to answer all your questions. 

 https://extranet.extremenetworks.com/downloads/Pages/dms.ashx?download=5ff9760b-ae68-46fd-afbc-ffa87...

Reset button just reboots the controller. 
Photo of Doug Hyde

Doug Hyde, Technical Support Manager

  • 20,502 Points 20k badge 2x thumb
Which controller do you have? 
Photo of Alexandr P

Alexandr P, Embassador

  • 12,192 Points 10k badge 2x thumb
C35
Photo of Doug Hyde

Doug Hyde, Technical Support Manager

  • 20,502 Points 20k badge 2x thumb
Just reboots the box. I just pressed it on my C35 waiting in awe for what it would do.... :-)
Photo of Alexandr P

Alexandr P, Embassador

  • 12,192 Points 10k badge 2x thumb
Customer is asking me - "I have an C35 Controller with Licenses. For now I don't remember where is activating keys. When I press reset button, my licenses will erased or not? It's important question."

That's why I asking - is reset button clear configs, licenses and mgmt (like reset from Rescue mode) or just clear config (like #reset command from console).

Thank you!
Photo of Ronald Dvorak

Ronald Dvorak, Embassador

  • 47,040 Points 20k badge 2x thumb
Just a reboot - nothing is deleted.

If you'd like to see the installed license keys GUI > Controller > Administration > Software Maintenance > EWC Product Keys > click on installed keys button

Or in the CLI use the command "show key"

-Ron