Inline Power state "Searching"

  • 0
  • 1
  • Question
  • Updated 2 years ago
  • Answered
  • (Edited)
We have given below settings in an SSA with firmware Rev 08.31.01.0006 

set port inlinepower <PORT_STRING> admin off
set port inlinepower <PORT_STRING> admin auto.


But connected device is not powered up. Inlinepower oper status remains searching.
What could be the problem ?
Photo of Weda

Weda

  • 994 Points 500 badge 2x thumb

Posted 2 years ago

  • 0
  • 1
Photo of Ronald Dvorak

Ronald Dvorak, Embassador

  • 45,044 Points 20k badge 2x thumb
I've never run into such issue so that are only some ideas what I'd do in such a case....

If that happens only for one device could you try another port on the switch that was working with a other device and also use a cable that you know was working with a other device.

Could you also post the output for "show inlinepower"
Photo of Weda

Weda

  • 994 Points 500 badge 2x thumb
SSA(su)->show inlinepower 
Total Power Detected    : 900 Watts
Total Power Available   : 900 Watts (100% of Total Power Detected)
Total Power Assigned    : 0 Watts
Power Allocation Mode   : auto
Power Trap Status       : disabled
Power Redundancy Status : redundant
Power Supply 1 Status   : installed and operating
Power Supply 2 Status   : installed and operating
Slot Oper   Power Power    Power     Class  Power Usage Usage PSE      Mgmt     
     Status Limit Assigned Available Budget Usage       Trhld Trap     Mode     
            (W)   (W)      (W)       (W)    (W)   (%)   (%)   Status            
---- ------ ----- -------- --------- ------ ----- ----- ----- -------- ---------
1    on     1700  0        891              54    6     75    disabled real-time
(Edited)
Photo of Bharathiraja, Suresh

Bharathiraja, Suresh, Employee

  • 3,442 Points 3k badge 2x thumb
Hi Wed,

As per given output total power detected is 900 Watts

What is the port status ?

How many device affected here ?

Share output of show config inlinepower
 
Share show port inlinepower

Thanks,
Suresh.B
Photo of Weda

Weda

  • 994 Points 500 badge 2x thumb
SSA(su)->show port inlinepower 

Port     Type          Oper      Admin  Priority Class Power Power  PD     Power  Power 
         (truncated)   Status     Status                      Limit   Usage  Type   Capab Capab 
                                                                             (mW)  (mW)                ility       Select
-------- ------------- ---------------- ------ -------- ----- ----- ----- ------ ------ ------
ge.1.1                 searching        auto   low      0     15400 0     other  8023at 8023af
ge.1.2                 searching        auto   low      0     15400 0     other  8023at 8023af
ge.1.3                 searching        auto   low      0     15400 0     other  8023at 8023af
ge.1.4                 searching        auto   low      0     15400 0     other  8023at 8023af
ge.1.5                 searching        auto   low      0     15400 0     other  8023at 8023af
ge.1.6                 searching        auto   low      0     15400 0     other  8023at 8023af
ge.1.7                 searching        auto   low      0     15400 0     other  8023at 8023af
ge.1.8                 searching        auto   low      0     15400 0     other  8023at 8023af
ge.1.9                 searching        auto   low      0     15400 0     other  8023at 8023af
ge.1.10                searching        auto   low      0     15400 0     other  8023at 8023af
ge.1.11                searching        auto   low      0     15400 0     other  8023at 8023af
ge.1.12                searching        auto   low      0     15400 0     other  8023at 8023af
ge.1.13                searching        auto   low      0     15400 0     other  8023at 8023af
ge.1.14                searching        auto   low      0     15400 0     other  8023at 8023af
ge.1.15                delivering power auto   low      1     15400 1800  8023   8023at 8023af
ge.1.16                searching        auto   low      0     15400 0     other  8023at 8023af
ge.1.17                delivering power auto   low      3     15400 3500  8023   8023at 8023af
ge.1.18                delivering power auto   low      3     15400 3500  8023   8023at 8023af
ge.1.19                searching        auto   low      0     15400 0     other  8023at 8023af
ge.1.20                searching        auto   low      0     15400 0     other  8023at 8023af
ge.1.21                delivering power auto   low      3     15400 3900  8023   8023at 8023af
ge.1.22                searching        auto   low      0     15400 0     other  8023at 8023af
ge.1.23                delivering power auto   low      3     15400 3600  8023   8023at 8023af
ge.1.24                searching        auto   low      0     15400 0     other  8023at 8023af
ge.1.25                delivering power auto   low      3     15400 3500  8023   8023at 8023af
ge.1.26                searching        auto   low      0     15400 0     other  8023at 8023af
ge.1.27                delivering power auto   low      3     15400 2600  8023   8023at 8023af
ge.1.28                searching        auto   low      0     15400 0     other  8023at 8023af
ge.1.29                searching        auto   low      0     15400 0     other  8023at 8023af
ge.1.30                delivering power auto   low      3     15400 2700  8023   8023at 8023af
ge.1.31                delivering power auto   low      3     15400 3600  8023   8023at 8023af
ge.1.32                searching        auto   low      0     15400 0     other  8023at 8023af
ge.1.33                searching        auto   low      0     15400 0     other  8023at 8023af
ge.1.34                delivering power auto   low      3     15400 2600  8023   8023at 8023af
ge.1.35                delivering power auto   low      3     15400 3700  8023   8023at 8023af
ge.1.36                searching        auto   low      0     15400 0     other  8023at 8023af
ge.1.37                searching        auto   low      0     15400 0     other  8023at 8023af
ge.1.38                searching        auto   low      0     15400 0     other  8023at 8023af
ge.1.39                delivering power auto   low      3     15400 3700  8023   8023at 8023af
ge.1.40                delivering power auto   low      3     15400 2700  8023   8023at 8023af
ge.1.41                searching        auto   low      0     15400 0     other  8023at 8023af
ge.1.42                searching        auto   low      0     15400 0     other  8023at 8023af
ge.1.43                searching        auto   low      0     15400 0     other  8023at 8023af
ge.1.44                searching        auto   low      0     15400 0     other  8023at 8023af
ge.1.45                searching        auto   low      0     15400 0     other  8023at 8023af
ge.1.46                delivering power auto   low      3     15400 2600  8023   8023at 8023af
ge.1.47                searching        auto   low      0     15400 0     other  8023at 8023af
ge.1.48                searching        auto   low      0     15400 0     other  8023at 8023af

Photo of Alex Morrissey

Alex Morrissey, Employee

  • 862 Points 500 badge 2x thumb
Another question is what type of end device is this.  To get into high powered mode some devices need LLDP configured with the PoE and med-poe TLV's enabled.  Suresh's question about the ports inline power status though should be the first step as it will show the ports current state as well as what its PoE power settings are like.  

-Alex
Photo of Weda

Weda

  • 994 Points 500 badge 2x thumb
End devices are phones and were tested with connecting to another switch. 
Photo of Alex Morrissey

Alex Morrissey, Employee

  • 862 Points 500 badge 2x thumb
Looking at the show port inline power things look like they should be working.  At this point I would suggest collecting the output of the command "show support" and contacting the GTAC so we can dig a bit deeper to see if there is some other issue causing this behavior.

-Alex
Photo of Daniel Coughlin

Daniel Coughlin, Employee

  • 2,618 Points 2k badge 2x thumb
Weda,

Are you all set with this or do you still need help?  If you need more help give us a call as Alex suggested.