cancel
Showing results for 
Search instead for 
Did you mean: 

Mixing AP 37xx, 38xx, and 39xx aps in one environment

Mixing AP 37xx, 38xx, and 39xx aps in one environment

Bryan_Donahue
New Contributor II
I have a mixture of ap models in school environments, and it seems as if the clients are showing a preference for 39xx aps over 38xx aps. In adjacent rooms where I have different types, I will have many more connections to the 39xx ap. (there are typically 20-25 chromebooks in each classrooom) and there will be 50-60 connections to the 39xx ap and 15-20 connections to the 38xx ap in the next room. Is this possible? Preventable?
13 REPLIES 13

Ty_Kolff
New Contributor II
Are the client devices MacOS? MacOS devices are configured to prefer 802.11ac over 802.11n. You can read more about Apple's preferred wireless roaming here: https://support.apple.com/en-us/HT206207

James_A
Valued Contributor
Good thought, although both the 3825 and 3935 are 802.11ac APs. I've heard from another vendor that they've experienced clients preferring the wave 2 AP over wave 1 APs in mixed setups.

Ronald_Dvorak
Honored Contributor
Could you please post a screenshot of the client report and filter on the 39xx and then on the 38xx in the next room - I'd like to take a look in the protocol column.

Bryan_Donahue
New Contributor II
Agreed. I'll give that a shot. Thanks.
GTM-P2G8KFN