NetSight 6.1.171 with Extreme Summit switch X430 firmware 15.6 always snmp timeout?

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  • Updated 4 years ago
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Our customer use NetSight 6.1.171 with Extreme Summit switch X430 firmware 15.3, and NetSight sometimes shows snmp timeout error.

I ask the problem on HUB, and got it will resolve with NetSight 6.2 and XOS 15.4 or later.

Since the NetSight 6.2  does not release, I upgrade the XOS to 15.6 first.

After upgrade XOS to 15.6, it "always" got snmp timeout error,
and sometimes causes the switch SNMP Contact Lost:contact on NetSight.

Will the problem be resolved on NetSight 6.2?

This is driving me crazy...
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Shunze Lee

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Posted 4 years ago

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Shunze Lee

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After download the NetSight 6.2.0.183, the snmp timeout problem does not reslove.
I found it was caused by search some Enterasys MIB on Extreme Summit Switch.

Uncheck the Enterasys MIB option, the compass search function works great with out any error finally.

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Drew C., Community Manager

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Hi Shunze,
Thanks for sharing your solution with us!

It sounds like this could be a bug - Netsight shouldn't use an Enterasys MIB on devices that don't speak that language.  Would you mind opening a case with GTAC to report this (and your workaround)?
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Martin Flammia

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Great Solution!!! This had been driving me crazy for ages too. Getting exactly the same results and this fixed my problem.

I have a case open on 01110668.

Have a switch that currently works on the network and one taken out of the box and upgraded firmware that doesn't. Output shown below:

Netsight 6.2.0.199
Clinet JRE: 1.7.0_60 32bit

X460-48x Firmware 15.3.1.4 Boot ROM 2.0.1.0


08:08:51 08/04/2015       INFO                             All search on My Network (xxx devices, 9 ports)->Grouped By (xxx devices)->Device Type (xxx devices)->Summit Series (xx devices)->X460 (xx devices)->X460-48x (x devices)->xxxxx_X460 started           
08:08:51 08/04/2015       INFO                             Search filter: [NONE SPECIFIED]          
08:08:51 08/04/2015       INFO     xxx.xxx.xxx.xxx                        Reading NAC EndSystem table 
08:08:51 08/04/2015       INFO     xxx.xxx.xxx.xxx            1          Reading sysUpTime     
08:08:51 08/04/2015       INFO     xxx.xxx.xxx.xxx                        Skipping vtpVlanTable  
08:08:51 08/04/2015       INFO     xxx.xxx.xxx.xxx                        Reading extremeLocationDetectMethods           
08:08:55 08/04/2015       INFO     xxx.xxx.xxx.xxx            284       Reading dot1dTpFdbTable       
08:08:55 08/04/2015       INFO     xxx.xxx.xxx.xxx                        Reading dot1qVlanCurrentTable
08:08:55 08/04/2015       INFO     xxx.xxx.xxx.xxx                        Reading dot1qTpFdbTable       
08:08:55 08/04/2015       INFO     xxx.xxx.xxx.xxx            2          Reading dot1dBasePortTable   
08:08:55 08/04/2015       INFO     xxx.xxx.xxx.xxx                        Checking ctAlias table support  
08:08:55 08/04/2015       INFO     xxx.xxx.xxx.xxx                        Reading ctAliasTable    
08:08:55 08/04/2015       INFO     xxx.xxx.xxx.xxx                        Reading ctIGMPCacheTable      
08:08:55 08/04/2015       INFO     xxx.xxx.xxx.xxx            6          Reading igmpCacheTable         
08:08:55 08/04/2015       INFO     xxx.xxx.xxx.xxx                        Reading ipNetToPhysicalTable  
08:08:55 08/04/2015       INFO     xxx.xxx.xxx.xxx                        Reading ipv6NetToMedia          
08:08:58 08/04/2015       INFO     xxx.xxx.xxx.xxx            129       Reading ipNetToMediaTable     
08:08:58 08/04/2015       INFO     xxx.xxx.xxx.xxx                        Reading dot1xAuthSessionStatsTable   
08:08:58 08/04/2015       INFO     xxx.xxx.xxx.xxx                        Reading dot1xAuthStationTable
08:08:58 08/04/2015       INFO     xxx.xxx.xxx.xxx                        Reading etsysMulti1xSessionStatsTable
08:08:58 08/04/2015       INFO     xxx.xxx.xxx.xxx                        Reading etsysDot1xAuthSessionStatsTable      
08:08:58 08/04/2015       INFO     xxx.xxx.xxx.xxx                        Reading etsysPwaAuthSessionStatsTable         
08:08:58 08/04/2015       INFO     xxx.xxx.xxx.xxx                        Reading hostControlTable         
08:08:58 08/04/2015       INFO     xxx.xxx.xxx.xxx                        Reading addressMap   
08:08:58 08/04/2015       INFO     xxx.xxx.xxx.xxx                        Reading etsysMACAuthenticationSessionTable  
08:08:58 08/04/2015       INFO     xxx.xxx.xxx.xxx                        Reading etsysMultiAuthSessionStationTable      
08:08:58 08/04/2015       INFO     xxx.xxx.xxx.xxx                        Reading etsysConvEndPointConnMacTable      
08:08:58 08/04/2015       INFO     xxx.xxx.xxx.xxx                        Reading etsysMACLockingStationTable 
08:08:58 08/04/2015       INFO     xxx.xxx.xxx.xxx                        Reading ctIfTable         
08:08:58 08/04/2015       INFO     xxx.xxx.xxx.xxx            4          Reading ifTable
08:08:58 08/04/2015       INFO     xxx.xxx.xxx.xxx            4          Reading ifXTable          
08:08:58 08/04/2015       INFO     xxx.xxx.xxx.xxx                        Reading ctCDPNeighbor           
08:08:58 08/04/2015       INFO     xxx.xxx.xxx.xxx                        Reading dot3adAggPortListPorts          
08:08:58 08/04/2015       INFO     xxx.xxx.xxx.xxx                        Finished querying device.         
08:09:00 08/04/2015       INFO                             All search on My Network (xxx devices, 9 ports)->Grouped By (xxx devices)->Device Type (xxx devices)->Summit Series (xx devices)->X460 (xx devices)->X460-48x (x devices)->xxxxx_X460 finished successfully     
 

X460-48t Firmware 15.6.2.12 Boot ROM 2.0.1.7

08:15:07 08/04/2015       INFO                             All search on My Network (xxx devices, 9 ports)->X460-48t started         
08:15:07 08/04/2015       INFO                             Search filter: [NONE SPECIFIED]          
08:15:07 08/04/2015       INFO     xxx.xxx.xxx.xxx                        Reading NAC EndSystem table 
08:15:07 08/04/2015       INFO     xxx.xxx.xxx.xxx            1          Reading sysUpTime     
08:15:07 08/04/2015       INFO     xxx.xxx.xxx.xxx                        Skipping vtpVlanTable  
08:15:07 08/04/2015       INFO     xxx.xxx.xxx.xxx                        Reading extremeLocationDetectMethods           
08:15:07 08/04/2015       INFO     xxx.xxx.xxx.xxx            9          Reading dot1dTpFdbTable       
08:15:07 08/04/2015       INFO     xxx.xxx.xxx.xxx                        Reading dot1qVlanCurrentTable
08:15:07 08/04/2015       INFO     xxx.xxx.xxx.xxx                        Reading dot1qTpFdbTable       
08:15:07 08/04/2015       INFO     xxx.xxx.xxx.xxx            1          Reading dot1dBasePortTable   
08:15:07 08/04/2015       INFO     xxx.xxx.xxx.xxx                        Checking ctAlias table support  
08:15:07 08/04/2015       INFO     xxx.xxx.xxx.xxx                        Reading ctAliasTable    
08:15:07 08/04/2015       INFO     xxx.xxx.xxx.xxx                        Reading ctIGMPCacheTable      
08:15:07 08/04/2015       INFO     xxx.xxx.xxx.xxx            5          Reading igmpCacheTable         
08:15:07 08/04/2015       INFO     xxx.xxx.xxx.xxx                        Reading ipNetToPhysicalTable  
08:15:07 08/04/2015       INFO     xxx.xxx.xxx.xxx                        Reading ipv6NetToMedia          
08:15:08 08/04/2015       INFO     xxx.xxx.xxx.xxx            3          Reading ipNetToMediaTable     
08:15:08 08/04/2015       INFO     xxx.xxx.xxx.xxx                        Reading dot1xAuthSessionStatsTable   
08:15:08 08/04/2015       INFO     xxx.xxx.xxx.xxx                        Reading dot1xAuthStationTable
08:15:09 08/04/2015       INFO     xxx.xxx.xxx.xxx                        Reading etsysMulti1xSessionStatsTable
08:15:17 08/04/2015       INFO     xxx.xxx.xxx.xxx                        Reading etsysDot1xAuthSessionStatsTable      
08:15:29 08/04/2015       ERROR xxx.xxx.xxx.xxx                        Unable to contact device. ERROR: SNMP Timeout        
08:15:29 08/04/2015       INFO     xxx.xxx.xxx.xxx                        Finished querying device.         
08:15:29 08/04/2015       INFO                             All search on My Network (xxx devices, 9 ports)->X460-48t finished with errors  

(Edited)
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Shunze Lee

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