Netsight NMS: Device state is down while it's up!

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  • Problem
  • Updated 1 year ago
  • Solved
Some switches in my network are being displayed as down on the map while they're up ...

I can remotely access them!


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Yusuf Kabbara

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Posted 1 year ago

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Ronald Dvorak, Embassador

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Sorry but I don't see any switch that is down in your example.

The orange arrow icon means that the device is up but there is an active alarm i.e. port down

Cheers,
Ron
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Ronald Dvorak, Embassador

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a red arrow pointing down = device down/unreachable
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Yusuf Kabbara

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Thats righ so sorry I didn't notice .. but in this two switches when I open the device view I couldn't see the port states! when I oppened a neighbor switch and check the port connected to the first error giving switch I only see the mac!

and I have no alarms... I reconfigured snmp to solve the issue!
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Jairo Rojas Herrera

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I can help you with tunning software, write me to email jairojash@hotmail.com