Netsight user unauthorized

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  • Updated 2 months ago
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I have changed the windows netsight server to an appliance server.

After I did a restore of the database, I cann't login anymore.

Server respond with  User Unauthorized.

Already cleared java temp files.

I can login with ssh and same credentials

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Johan Hendrikx

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Posted 2 months ago

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Mike Thomas, Employee - GTAC - NMS

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Official Response
Please review the following two articles. The first assumes there was a remote service in place.

https://gtacknowledge.extremenetworks.com/articles/Solution/Unable-to-login-to-Netsight-Console-usin...

The previous local user, may not have a local user on new appliance, so see step 3 of following article for reference.
https://gtacknowledge.extremenetworks.com/articles/How_To/How-to-setup-and-Use-Netsight-Authorizatio...