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Netsight v8 Upgrade - java gui not working

Netsight v8 Upgrade - java gui not working

AntonS
Contributor II
Hello,

Yesterday I upgraded Netsight to version 8.0.2 from 7.1.2
Since then the java gui is not working. The App is loading and asks for username + pw, I sure provide correct values but the app cannot connect to netsight server:

7230d1a65e614e4a9751bc30303e54f4_RackMultipart20170614-14760-1wuusq6-Capture_inline.jpg



telnet from my client to the server on 8080 + 8443 is OK!

Login to Webgui is OK with the same user+pw

7230d1a65e614e4a9751bc30303e54f4_RackMultipart20170614-102273-th6sk1-Capture2_inline.jpg



I use the X64 Ubuntu Appliance. During v8 Upgrade a dist upgrade was done by the installer 12.04 -> 14.04.1
The appliance was installed first with version 5.1.0.140.

The Installer reported no problem during upgrade:

2017-06-13 13:54:36,122 INFO [com.enterasys.netsight.api.ServerInfoLogger] NetSight appliance will be rebooted in 1 minute.
2017-06-13 13:55:36,157 WARN [com.enterasys.netsight.install.BaseInstallUninstall] Exiting. Process completed normally.
Installer exiting with code: 0

I made DB backup and a snapshot, but is it necessary to revert?

BR
18 REPLIES 18

ar1
Contributor
I had in the past the same problem netsight java application with version 8.0.1.42 and I have found some knowledge base articles that told me that it will be fixed in version 8.0.3.46.
After update to 8.0.3.46 I still had problems with the java plugin and a colleague suggest to remove the certificate and add all certificates of the chain (server cert + our ca-cert # dfn cert + deutsche telekom cert) and since this it works.
Because in our certificate the FQDN is included I had to use in the URL "servername.domain.de".
If I only use the servername or IP address the certificate will not be shown as valid.

htw
New Contributor III
Unfortunately our purview "client connection error" was not solved with this version ļ˜ž it works only with the EMC self-signed certificate. As soon as I use our nsserver.keystore file the purview appliance has this problem.

James_A
Valued Contributor
They released a respin, 8.0.3.53, which fixed Purview for me.

htw
New Contributor III
Hi Mike,
no, not yet. I had hope that my problem was a side effect of the bug in this thread and wanted to wait until 8.0.3 release. But since it didnt help, I will create a case.
GTM-P2G8KFN