network performance data is unavailable in OneView

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  • Updated 2 weeks ago
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  • (Edited)

For some reason OneView will not collect data about Network and Application performance.

When I look at the impact analsys and put the mouse on that field I see the message:

This data is unavailable or unlicensed.


How to solve this ?

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Johan Hendrikx

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Posted 1 month ago

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Ronald Dvorak, Embassador

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Could you tell us the version and the license option that is installed (i.e. base, nms, advanced).
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Johan Hendrikx

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8.1.2.59 with NMS-ADV-100
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Ronald Dvorak, Embassador

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On the other hand I've just checked my lab setup and see the same result.
8.1.2.59 with NMS-ADV-U, WLAN Analytics running.
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Mike Thomas, Employee - GTAC - NMS

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Johan,
Are you even using Application Analytics? This could just speak to the Engine being down, or having no data. The whole window there is more useful for review.

If you go to Analytics->Application Flows, does it show you data there, and is it recent?

What devices are you using for analytics sources? PV-FC-180, Identifi Wireless, Application Telemetry?
(Edited)
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Mike Thomas, Employee - GTAC - NMS

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Hi Johan, does the application flows show response times for the WLAN?
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Johan Hendrikx

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Yes, in the application flows  the response  times are shown
(Edited)
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Johan Hendrikx

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Mike, any idee how to solve this?
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Mike Thomas, Employee - GTAC - NMS

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Johan, best to open up a ticket. The answer is not obvious. 
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Johan Hendrikx

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problem solved.

.

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Doug Hyde, Technical Support Manager

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Thanks for the update Johan!
(Edited)