OneView cannot access Purview server, error states "appliance is not running"

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  • Updated 3 years ago
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I have a wireless controller with esa0 set up as lag1, and esa1 set up as a mirror. My esa1 connects directly to a NIC on my VMWare server (promisc' set to permitted), and this NIC is connected directly to esa1 on my controller. A simple setup, I think.

When I go into OneView, add my EWC as a Wireless Control Flow source, and then try to Enforce those settings, I get "1 appliance is not running".

Anyone have any clues for me?

Here are some screenshots of my setup ...

My EWC ...


My Purview appliance ...



My OneView settings ...

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Steve Ballantyne

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Posted 3 years ago

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Jeremy, Embassador

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(Edited)
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Steve Ballantyne

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The two KB's checked out ... with the exception of not being able to enforce my Purview appliance, and when I do a tcpdump -i eth1, I am seeing ZERO traffic. Which I suppose would make sense if the appliance cannot be enforced! :-)
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Ronald Dvorak, Embassador

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Could you also post an screenshot of OneView > Applications > Configuration > Overview

I'd like to see whether the Engine is "green" and enforced.
I run exact the same setup and I don't see any configuration differences.

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Steve Ballantyne

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Ron, I think you are onto something. But I upgraded both my Purview appliance and my OneView appliance, earlier today.

I installed this on my Purview box ... purview_appliance_upgrade_to_6.3.0.179.bin, and it was successful.  Maybe my OneView is just assuming it's running 6.1 because that is what it was "the last time that they spoke"?
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Jeremy, Embassador

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Can you remove the wireless appliance from the config and then try to enforce?  Can you also verify that you are in fact running the latest version?  I had a purview upgrade fail once and I didn't realise it until I checked.  Rerunning the upgrade package worked however.  
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Jeremy, Embassador

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Ohh, didn't see you said it was successful... Are you still seeing 6.1 under configuration overview?

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Steve Ballantyne

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Okay, I got it going. I just needed to go in and delete the purview appliance, and then added it right back in again. This time it came up with the correct version number and I was able to enforce without any issues.

Thanks for the help gentlemen!
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Jeremy, Embassador

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Ahh, glad it was a simple fix!  No problem.