Oneview not Identifying the AP HW type

  • 0
  • 1
  • Problem
  • Updated 2 years ago
  • Solved
  • (Edited)
I added two new ap3825i's. They both show up in my controller but slightly differnt than the rest all of them show up as AP3825i and the new ones show up as AP3825i-1 for model. Now the problem I am having is that I have netsights and in oneview they show up as ap38xx and it says unknown for ap hw type. Anyone have an idea as to why this is or what I can do to correct it?

Thanks,
Will
Photo of William McAdams

William McAdams

  • 90 Points 75 badge 2x thumb

Posted 2 years ago

  • 0
  • 1
Photo of Ronald Dvorak

Ronald Dvorak, Embassador

  • 51,164 Points 50k badge 2x thumb
Could you tell us the Netsight version that you run...
Photo of William McAdams

William McAdams

  • 90 Points 75 badge 2x thumb
I am running NetSight Suite 6.3.0.184 I believe. It also says Server JRE Version 1.7.0_79.
Photo of Ronald Dvorak

Ronald Dvorak, Embassador

  • 51,164 Points 50k badge 2x thumb
I'm running latest v7 and I'd see the correct value so my assumption is that the hw model type isn't implemented in the 6.3 version yet.

Photo of William McAdams

William McAdams

  • 90 Points 75 badge 2x thumb
Ok, I will look into updating it thanks.