oneview rma option on tab

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  • Updated 2 years ago
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Hi all

Can anyone tell me where the option to rma a device is in oneview/netsight. I know it is on a tab, but i have spent a hour looking for it. Or was i dreaming?
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Justsomebodi

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Posted 2 years ago

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Thomas, Frank, Employee

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Network Tab
Devices right click a device in the Tree, should be under Support option
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Justsomebodi

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Hi

Can't find it. See image

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Ronald Dvorak, Embassador

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I've also checked a other installation that has 6.3 installed and also didn't find it.
I wonder whether it has something to do with the device type so that it's only available for some devices.
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Justsomebodi

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Possibly, that may explain why i have seen the option but can't find it now.
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Thomas, Frank, Employee

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It will show up if beta features are enabled. It's been around for a few versions which would explain why you might have seen it somewhere but not normally
(Edited)
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Ronald Dvorak, Embassador

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Thanks Thomas.

Just in case someone else dosn't like to waste 10minutes of his life searching for the right option in EMC below a screenshot = you need to select the "Adcanced" level in the upper left puill down field to get to the beta option.


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Justsomebodi

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Really confused as I have seen it without the Beta Option being enabled on my Netsight, but at least i now know i wasn't dreaming and the option does exist.