Problem with viewing my license list on extranet,

  • 0
  • 1
  • Problem
  • Updated 4 years ago
When I click on the license, an error occures:

An unexpected error has occurred.

Troubleshoot issues with Windows SharePoint Services.

What can I do?

Photo of Mikhail


  • 202 Points 100 badge 2x thumb

Posted 4 years ago

  • 0
  • 1
Photo of Ronald Dvorak

Ronald Dvorak, Embassador

  • 51,288 Points 50k badge 2x thumb
Have you tried it with a different webbrowser ?
Is that only for one of your licenses or a general error for all licenses in your list?
Photo of Carsten Buchenau

Carsten Buchenau

  • 956 Points 500 badge 2x thumb
I had this as well - you need to open a support ticket.
Photo of Paul Poyant

Paul Poyant, Employee

  • 3,536 Points 3k badge 2x thumb
This symptom was due to a systemic licensing issue that was resolved as of yesterday - so you should no longer see this problem.  If you do, then please report it.  Thank you.