Process hal died

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  • Updated 2 years ago
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Hello community,

Two adjancies switchs rebooted signalling that the process died.
The first one said:

02/04/2017 09:14:07.07 <Erro:EPM.proc_conn_lost> Connection lost with process hal02/04/2017 09:14:00.90 <Crit:Kern.Alert> 2cf66824  0320f809 jalr   t9
02/04/2017 09:14:00.90 <Crit:Kern.Alert> 2cf66820  00000000 nop
02/04/2017 09:14:00.90 <Crit:Kern.Alert> 2cf6681c  8f99829c lw     t9,-32100(gp)
02/04/2017 09:14:00.90 <Crit:Kern.Alert> 2cf66818  8fa4002c lw     a0,44(sp)
02/04/2017 09:14:00.90 <Crit:Kern.Alert> 2cf66814  afa70028 sw     a3,40(sp)
02/04/2017 09:14:00.90 <Crit:Kern.Alert> 2cf66810 <afa20024>sw     v0,36(sp)
02/04/2017 09:14:00.90 <Crit:Kern.Alert> 2cf6680c  0000000c syscall 0
02/04/2017 09:14:00.90 <Crit:Kern.Alert> 2cf66808  24021046 addiu  v0,zero,4166
02/04/2017 09:14:00.90 <Crit:Kern.Alert> 2cf66804  8fa50004 lw     a1,4(sp)
02/04/2017 09:14:00.90 <Crit:Kern.Alert> Code:
02/04/2017 09:14:00.90 <Crit:Kern.Alert>
02/04/2017 09:14:00.90 <Crit:Kern.Alert> Process hal pid 1518 died with signal 6
02/04/2017 09:14:00.46 <Warn:EPM.proc_kill> Process hal ID 1474 killed
02/04/2017 09:14:00.46 <Erro:EPM.Msg.timer_thread> Because the Parent process (715995392) thread of process 1474, has not responded within 41 periods of 10 seconds, the process will be terminated.



and then the second:


02/04/2017 09:24:06.88 <Erro:EPM.proc_conn_lost> Connection lost with process hal02/04/2017 09:24:00.10 <Crit:Kern.Alert> 2cf66824  0320f809 jalr   t9
02/04/2017 09:24:00.10 <Crit:Kern.Alert> 2cf66820  00000000 nop
02/04/2017 09:24:00.10 <Crit:Kern.Alert> 2cf6681c  8f99829c lw     t9,-32100(gp)
02/04/2017 09:24:00.10 <Crit:Kern.Alert> 2cf66818  8fa4002c lw     a0,44(sp)
02/04/2017 09:24:00.10 <Crit:Kern.Alert> 2cf66814  afa70028 sw     a3,40(sp)
02/04/2017 09:24:00.10 <Crit:Kern.Alert> 2cf66810 <afa20024>sw     v0,36(sp)
02/04/2017 09:24:00.10 <Crit:Kern.Alert> 2cf6680c  0000000c syscall 0
02/04/2017 09:24:00.10 <Crit:Kern.Alert> 2cf66808  24021046 addiu  v0,zero,4166
02/04/2017 09:24:00.10 <Crit:Kern.Alert> 2cf66804  8fa50004 lw     a1,4(sp)
02/04/2017 09:24:00.10 <Crit:Kern.Alert> Code:
02/04/2017 09:24:00.10 <Crit:Kern.Alert>
02/04/2017 09:24:00.10 <Crit:Kern.Alert> Process hal pid 1510 died with signal 6
02/04/2017 09:23:59.67 <Warn:EPM.proc_kill> Process hal ID 1474 killed
02/04/2017 09:23:59.67 <Erro:EPM.Msg.timer_thread> Because the Parent process (715995392) thread of process 1474, has not responded within 41 periods of 10 seconds, the process will be terminated.


How could that be possible? Two in a row?
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Julian Eble

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Posted 2 years ago

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Pala, Zdenek, Employee

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Please contact GTAC. There is a great team what will help :).
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Tripathy, Priya Ranjan, ESE

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Need  to check complete show tech and the current version of software running at this moment on this device. If possible then do provide us the same here else can contact our GTAC support team working 24/7.