restart wireless controller C5210

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How come when I restart the wireless controller C5210, all of the radio channels show "off", even though none of the APs are down? I want to be able to see what channels the APs are using, so I can change them in case interference.
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Laura

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Posted 4 years ago

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Doug Hyde, Technical Support Manager

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Official Response
Hello,

If the access point is on the backup controller, you will not get stats from the access point until it's released back to the local controller. 

Take a look at the following knowledge document....

http://gtacknowledge.extremenetworks.com/articles/Solution/Access-Point-radio-is-not-showing-a-channel-or-power-level
(Edited)