Roaming is not working with devices that connect to the 2.4 band

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  • Updated 2 years ago
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Roaming is not working with devices that connect to the 2.4 band, which they believe may be happening APs I have are 3715i
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Jesús Flores

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Posted 2 years ago

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Jeremy, Embassador

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What version of code? 
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Gareth Mitchell, Extreme Escalation Support Engineer

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Hi

Could you clarify what you mean by roaming doesn't work, do you mean the client isn't roaming to another closer AP as you expect it to, or that after roaming, the client isn't connected?

-Gareth
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Umut Aydin, Escalation Support Engineer

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Are all Wireless Clients affected?
OS Version..driver version of the clients..
All VNS /Topology Type affected?
Could you do the test with a different AP Type?
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Drew C., Community Manager

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Hi Jesús, do you still need help with this issue?  If so, can you please share the details requested in the replies above?