Serial number to part number

[Danielle_Anders]

I am working on our support renewals and I need part numbers( I already have all of the serial number).

I know when I open a TAC case it automatically identify the part number once I enter the serial number. I am looking to do that with a large list of serial numbers. Does anyone know if that possible or is it just a manual look up process?

[Donna_Rupert]

Hi Danielle,
Just send the list of serial numbers along with the full enduser information to your reseller or distributor and they will send that info to the Extreme services team for a quote. Once Extreme creates the quote, a price quote can be provided back to you. There will be an Extreme quote/contract number that you need (required) to place the renewal order. Feel free to contact me with more questions.

[Drew_C]

Hi Danielle,
If you can get me a list of the serial numbers you need to look up, I can run that report for you.
I've got your email address here in the system and will contact you shortly.

[Drew_C]

Hi Daniele, I'll email you so you can share the serial number with me.

[daniele_velardi]

Hi,
can I have also your help? I need part number from serial number...