SNMP Error 4100 on D2 switches

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  • Updated 3 years ago
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Hi all,
I have a strange problem regarding the management of some D2 switches using NetSight (Version: 6.1.0.159).

I recently installed two D2 switches in my network where I also have C3, B5, B3 and other D2 switches; I have always deployed the same SNMPv3 configuration on all those switches and it always worked fine to manage them through all NetSight Applications.

These last two D2 switches I have installed have the same working SNMP configuration and the same firmware version (06.03.13.0001) of the already installed D2 switches.

Despite this I am unable to archive these two new D2 switches with Inventory Manager and I also can't manage them through Policy Manager.

The errors reported by NetSight Console related to this problem are the following:


Inventory:

Severity: Error
Category: Inventory Server   
Source: <my new D2 switch address>       
Client: Inventory Server   
User: Administrator   
Type: Event   
Event: Archive Save   
Information: Archive Save Backup Enetrasys: (<my new D2 switch address>) Version Stamp: 9-mar-2015 22.30.00 - SNMP Error = 4100   


Policy:

Severity: Error   
Category: SNMP   
Timestamp: 03/02/2015 11:18:39 AM  
Source: <my new D2 switch address>          
Client: User-PC   
User: SERVERNAC\Administrator   
Type: Event   
Event: SNMP   
Information: Unable to read Web Authentication IP data for <my new D2 switch address> 

Severity: Error   
Category: SNMP   
Timestamp: 03/02/2015 11:18:39 AM 
Source: <my new D2 switch address>          
Client: User-PC   
User: SERVERNAC\Administrator   
Type: Event   
Event: SNMP   
Information: Get Authentication Data: No Authentication SNMPhandler defined for <my new D2 switch address>


I tried to search the SNMP error 4100 on Google but couldn't find any information.

Have you ever experienced this, or have you any clue about what could be wrong?

Thank you in advance for your replies!
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Alice Grandi

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Posted 3 years ago

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Alice Grandi

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I never managed to solve this problem directly, but after upgrading NetSight to 6.2.0.211 the problem disappeared. Luck maybe?
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Drew C., Community Manager

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Sorry you didn't get any responses here... Thanks for coming back to update the thread!
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Distri

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Hi Alice,
I have a similar problem (SNMP error=4100, unable to archive the configuration via Inventory Manager) on my two C5K125-24 (fw 06.51.02.0018) - uptime 256 days, NetSight 4.2.0.82.
The issue occured two weeks ago.  
Erlier everything worked just fine (auto archive).
I noticed that the Inventory Manager can't receive the serial number of the switch unit.
I solved this issue by cutting off the power(unplug the powercord).
I know it's a lame solution but temporary work.
I will think about my old NetSight update if the issue occurs next time.
(Edited)