Stack member failed

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  • Updated 3 years ago
Hi,

We have three switches in a stack 1, X670-V, 2 X460, 3 X460. I have noticed that slot 2 has failed.

Slot-2 information:     State:               Failed
     Download %:          100
     Restart count:       6 (limit 5)
     Serial number:       800540-00-02 1333N-41029
     Hw Module Type:      X460-48x
     SW Version:          15.5.2.9
     SW Build:            v1552b9-patch1-5
     Configured Type:     X460-48x
     Ports available:     54
     Recovery Mode:       Reset
     Node MAC:            02:04:96:8B:D3:D2
     Current State:       STANDBY
     Image Selected:      primary
     Image Booted:        primary
     Primary ver:         15.5.2.9
     Secondary ver:       15.5.2.9
     Config Selected:     primary.cfg

What is my best option to recovery this stack as we have live traffic on the other members?

Thanks
Ian 
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Ian Worms

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Posted 3 years ago

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Photo of PARTHIBAN CHINNAYA

PARTHIBAN CHINNAYA, Alum

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show stacking ports statistics
show stacking ports Utilization
show tech all
show log messages nvram
upload tftp <ipaddress>
show debug system-dump

collect all the above outputs to indentify the root cause.
You may simple reboot that slot to recover it.
(Edited)