Summit 200-48 communication through PuTTY and COM Cable?

  • 0
  • 1
  • Problem
  • Updated 1 year ago
  • Solved
  • (Edited)
I'm trying to configure a Summit 200-48 and am encountering serious problems. I have a USB-COM converter and a null modem COM cable, but even with those and PuTTY I can't communicate with the switch. I can't enter text when I open the terminal emulator. Any thoughts? 

EDIT: Specifically, either the PuTTY terminal opens and I can't input anything, or I get nothing with a message about a COM port problem .
Photo of Taylor Garlock

Taylor Garlock

  • 70 Points
  • ...a bit frustrated :)

Posted 4 years ago

  • 0
  • 1
Photo of Kelvin Pereira

Kelvin Pereira

  • 70 Points
Hi, I have the same problem. Have you found a solution to this?
(Edited)
Photo of Brad Parker

Brad Parker, Technical Support Engineer

  • 3,500 Points 3k badge 2x thumb
Hi Taylor/Kelvin,

I remember in the past that I would sometimes have to replace switches when their console ports would stop working. I haven't had to do it in a long time, but I did back in the EWare days. Not saying this is necessarily the case, but its possible that its the situation here. I'd say if the same USB/console/computer/terminal emulator settings are working with another Extreme switch, I'd say the console port may have a hardware issue.

Thanks
Brad
Photo of Jeremy

Jeremy, Embassador

  • 9,788 Points 5k badge 2x thumb
Have you verified that the USB-COM is working with another device?
Photo of Kelvin Pereira

Kelvin Pereira

  • 70 Points
yes, the usb-com works fine. I believe the problem is in the switch, because its management light does not stop flashing.