Summit X450a-24x `GLIBC_2.3.4' not found

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Sammy R

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Posted 2 years ago

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Andrew Imam, Alum

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Hi Sammy,

Please check the suggested steps in the following GTAC Knowledgebase Article:

https://gtacknowledge.extremenetworks.com/articles/Solution/Summit-X450e-24p-error-exos-bin-systemin...

Best regards,
Andrew
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Sammy R

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well that was fast.. I messed up the start of this question and posted without description. And while I was doing that you already answered. 

Anyway this was the description i was writing:

I have an old X450 switch that I am looking into mainly for my own educational purposes. I keep ketting these error messages when in booting in console:
/exos/bin/exsh: /lib/libc.so.6: version `GLIBC_2.3.4' not found (required by /exos/lib/libds.so.0)
/exos/bin/exsh: /lib/libc.so.6: version `GLIBC_2.3.4' not found (required by /exos/lib/libepm.so.0)
/exos/bin/exsh: /lib/libc.so.6: version `GLIBC_2.3' not found (required by /exos/lib/libcommon.so.0)
/exos/bin/exsh: /lib/libc.so.6: version `GLIBC_2.3.4' not found (required by /exos/lib/libcommon.so.0)
/exos/bin/exsh: /lib/libc.so.6: version `GLIBC_2.3' not found (required by /exos/lib/libdm.so.0)
/exos/bin/exsh: /lib/libc.so.6: version `GLIBC_2.3.4' not found (required by /exos/lib/libdm.so.0)

I found this article: https://gtacknowledge.extremenetworks.com/articles/Solution/Summit-X450e-24p-error-exos-bin-systemin...

And of course those steps did not work. I can get to BootRom interface but there is not much to do is it? I ́ve found some forum post that said something about "diagnostic bootrom" or something like that. I just can ́t find it now.

As a last resort I was thinking about installing a new image to the switch via TFTP. 
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Sammy R

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As i looked into installing new image for my switch I realised that esupport site does not work with my extreme account. I thought I could go and download new image but apparently that is not the case. How can I get new image for my switch (and how much will it cost)?
I don ́t have any warranty or support licenses I just need the image to get this switch going..
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Andrew Imam, Alum

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Sammy,

Thanks for the clarification. Since this is a unit that you plan to use for personal training/hands-on, you can attempt the steps described in the following GTAC Knowledgebase Article to Download and Install a New Image from the BootROM menu:

https://gtacknowledge.extremenetworks.com/articles/How_To/How-to-Use-the-Boot-Rom-Menu-to-Download-a...
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Sammy R

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Yes, thank you. That indeed describes the steps how I will doenload and install new image when I actually have one. But the remainin question is "where can I get a new image (and how much will it cost)?"
I wouldn ́t need the latest and fanciest just a working one.
This switch is end-of-sale already but support ends in late 2018. So this would mean there has to be new image for this switch. I ́m calling support today but I am afraid they will require me to subscribe some support plan and the fees will be out of my price range.
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Drew C., Community Manager

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Sammy, If you find this is out of your price range or that you can't get software, you might be interested in using Virtual EXOS.
How to obtain a copy of the Virtual EXOS software

Does the switch boot far enough to tell you what version it "thinks" is installed?
Your user account doesn't appear to be associated with a company account, so there are no assets to show support on or to allow you to download with.
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Sammy R

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Got it all covered and switch is now running just fine. Thank you all for your response!