summit x650-24x :Able to download the image from bootrom and doesn't boot up with the downloaded image

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summit x650-24x :Able to download the image 12.2.1.1 from bootrom and doesn't boot up with the downloaded image. It doesn't ask to enter Y/N and continuously reboots. Thx for any help.
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Sreerangaraju C

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Posted 2 years ago

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Paul Russo, Alum

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Hello Sreerangaraju

Can you give me some more information as to what the sate was before you loaded the new code?  Was the switch up and working?  If so what version of code where you running on it?

If the switch is in a constant reboot then you will need to break into the bootrom and either select the other image container or download a new image from the bootrom option.  There are instructions for how to do this in the XOS user guide.

Please reply back with your answers or if you are having issues getting into the bootrom.

Thanks
P
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Drew C., Community Manager

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Please also share the console output showing any error messages.
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Sreerangaraju C

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Thanks for the reply. This was a new chassis which was sitting in our storage for few years. I thought to power up and see what is running but it was rebooting continuously. Here is the log from bootup to download image and bootup again. 


* Summit X *
Version 1.0.5.5 Branch trunk by release-manager on Fri 12/05/08
Copyright 2003-2008, Extreme Networks, Inc.

Press and hold the <spacebar> to enter the bootstrap.

Starting Primary Bootloader ...

Extreme Networks
  

Running POST... |/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/- PASSED

Version 1.0.5.5 Branch trunk by release-manager on Fri 12/05/08
Copyright 2003-2008, Extreme Networks, Inc.
Multi Processor System Initializing...

Press and hold the <spacebar> to enter the bootrom.

Loading EXOS Image ... \|

Running Image ...


Extreme Networks
Running Power On Self Test ...Passed
 

* Summit X *
Version 1.0.5.5 Branch trunk by release-manager on Fri 12/05/08
Copyright 2003-2008, Extreme Networks, Inc.

Press and hold the <spacebar> to enter the bootstrap.

Starting Primary Bootloader ...

Extreme Networks
 
Running POST... |/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/- PASSED

Version 1.0.5.5 Branch trunk by release-manager on Fri 12/05/08
Copyright 2003-2008, Extreme Networks, Inc.
Multi Processor System Initializing...


Press and hold the <spacebar> to enter the bootrom.


BootRom >      
BootRom > showip
IP Address is not configured use "configip" to configure

BootRom > configip ipaddress 10.10.100.98/16 gateway 10.10.100.168

BootRom > 
BootRom > configip ipaddress 10.10.100.98/16 gateway 10.10.100.168 showip
IP Address: 10.10.100.98
Subnet Netmask: 255.255.0.0
Default Gateway: 10.10.100.168

BootRom > ping 10.10.100.168
PING 10.10.100.168 (10.10.100.168): 56 data bytes
64 bytes from 10.10.100.168: icmp_seq=0 ttl=128 time=0.186 ms

--- 10.10.100.168 ping statistics ---
1 packets transmitted, 1 packets received, 0% packet loss
round-trip min/avg/max = 0.186/0.180/0.186 ms

BootRom > 
BootRom > 
BootRom > download image 10.10.100.168 summitX-12.2.1.1.xos
Loading file: tftp://10.10.100.168/summitX-12.2.1.1.xos \|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/Loading file: /dev/ram@0x88000050 -
Entry address is 86000058
Executing the image


PMON tar. Version: 1.0

Loaded vmlinux at 0x8A000000, 3306620 (0x32747C) bytes
Application filename: /dev/ram@0x8A000000,32747C.
Loading vmlinux: /dev/ram@0x8A000000,32747C.
/dev/ram@0x8A000000,32747C loaded okay.
PMON tar returning to PMON.

client return: 0
Loading file: /dev/ram@0x8A000000 \|
Entry address is 85000000



Extreme Networks
Running Power On Self Test ...Passed
 

* Summit X *
Version 1.0.5.5 Branch trunk by release-manager on Fri 12/05/08
Copyright 2003-2008, Extreme Networks, Inc.



Press and hold the <spacebar> to enter the bootstrap.

Starting Primary Bootloader ...


Extreme Networks
 

Running POST... |/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/- PASSED

Version 1.0.5.5 Branch trunk by release-manager on Fri 12/05/08
Copyright 2003-2008, Extreme Networks, Inc.
Multi Processor System Initializing...



Press and hold the <spacebar> to enter the bootrom.


Loading EXOS Image ... \|

Running Image ...


Extreme Networks
Running Power On Self Test ...Passed
 

* Summit X *
Version 1.0.5.5 Branch trunk by release-manager on Fri 12/05/08
Copyright 2003-2008, Extreme Networks, Inc.



Press and hold the <spacebar> to enter the bootstrap.

Starting Primary Bootloader ...

Extreme Networks
 

Running POST... |/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/- PASSED

Version 1.0.5.5 Branch trunk by release-manager on Fri 12/05/08
Copyright 2003-2008, Extreme Networks, Inc.
Multi Processor System Initializing...



Press and hold the <spacebar> to enter the bootrom.


Loading EXOS Image ... \|

Running Image ...


Extreme Networks
Running Power On Self Test ...Passed
 
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Brandon Clay, Escalation Support Engineer

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Hi Sreerangaraju,

It looks like the minimum EXOS version for the X650-24x is 12.2.2, not 12.2.1.

Also, depending on the VIM installed, the minimum EXOS version may be higher. Please see the "Summit X650 Series Switches Component Support" table in the Extreme Hardware/Software Compatibility Matrix.

-Brandon
(Edited)