Summit v15.3 with Fan Tray "out of operating range" error messages

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  • Updated 4 years ago
Article ID: 16143 

Products
Summit; EXOS version 12.6, 12.7, 15.1, 15.2, and 15.3 lines

Symptoms
Fan tray failure error messages.
Fan failure alarms while the LED flashes amber for the specific fans; for example:
<Warn:DM.WarningSwitch, Error 4: Fantray 3 fan #6 failed. Rpm 18204 is out of operating range (from 4928 to 16800 rpm).
<Warn:DM.WarningSwitch, Error 4: Fantray 2 fan #4 failed. Rpm 16948 is out of operating range (from 4928 to 16800 rpm).
Issuing the 'show temperature' command displays that the affected fans are "out of range".

Solution
Upgrade to the latest available release or patch, based on the EXOS version currently in use.

For the EXOS 15.1 line, upgrade to 15.1.3-patch1-9 or higher.
ExtremeXOS 15.1.3-patch1-9 release notes state, in the 'Resolved Issues' section:
Summit Family Switches
PD4-3300688261   Fan tray failure error messages occurs in Summit family switches.

For the EXOS 15.2 line, upgrade to 15.2.2-patch1-2 or higher.
ExtremeXOS 15.2.2-patch1-2 release notes state, in the 'Resolved Issues' section:
Summit Series Switches
PD4-3300688322   Fan tray failure error messages appears on Summit family switches.

For any EXOS version, upgrade to 15.3(.1) or higher.
ExtremeXOS 15.3(.1) release notes state, in the 'Resolved Issues' section:
Summit Series Switches
PD4-3206781851   Fan tray failure error messages occur on Summit family switches.
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Posted 4 years ago

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