Surface Tablet connected to AP3640-NAM AP very slow accessing the Internet

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I have a user that has a Surface tablet and when the tablet is connected to the Thick 3640-NAM AP he is experiencing very slow connectivity to the Internet.  I connect to the same AP with my laptop or Ipad and both work fine.  Are there any settings that have to be set on the AP to remediate this issue?  I also have thin 3715i APs and the surfaces tablets work fine on the 3715i APs.
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Moises Caraballo

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Posted 4 years ago

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Aguilar, William, Employee

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Please work with GTAC on this issue so that they can help you to troubleshoot and identify the problem.
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Moises Caraballo

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Moises Caraballo

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Will do.  Thanks.
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Moises Caraballo

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