Switch that keeps hitting the 60 degree threshold, is there alerting I can set up??

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Posted 4 years ago

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Tamera Rousseau-Vesta, Extreme Alumna

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Would love to see how the community would answer this for a user on Twitter. Thank you!
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Tamera Rousseau-Vesta, Extreme Alumna

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You can either answer right here in the thread, or hit reply on George's tweet.  Either will work!
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Paul Russo, Alum

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Hey George

I hopefully you received my tweet back.  Sorry the character limit of twitter won't allow me to give a better answer.

Can you provide some more information?  When a switch hits a temperature limit we will post a message in the log and using syslog we can send that to a management application like Ridgeline that can then send an email.

What I am not sure about from your post is if the switch is really that hot or if you are just seeing the log messages.  We did have a hyper sensitive reporting of the temperature where the ambient temp was that hot but not the actual switch.  It was causing us to put in bogus temp warnings in the log table.  One way to verify is to so a show switch and look at the temperature reading.  If it is below 60c then you should be ok.  The latest patch version of 15.3.1 should resolve the log messages.

Please let me know
thanks
P
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Anthony

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The switch is getting really hot. So hot that it actually shut off once. It is on the top of the stack (of 3) but I didn't think that would matter. I want to know if I can get an email alert when it hits 55 so I can know about the temperature issue before it shuts the switch down. Here is the log:

02/24/2014 12:37:59.28 <Info:vlan.msgs.portLinkStateUp> Slot-2: Port 1:21 link UP at speed 10 Mbps and full-duplex
02/24/2014 12:37:57.45 <Info:vlan.msgs.portLinkStateDown> Slot-2: Port 1:21 link down
02/24/2014 12:03:25.02 <Warn:DM.Warning> Slot-1: Environment warning reported.  Setting Environment LED color to Amber
02/24/2014 12:03:25.02 <Erro:DM.Error> Slot-1: Slot-1: Temperature (59 C) is reaching maximum limit (60 Celsius). (X440-24t, P/N: 800471-00-11, S/N: 1335N-43432, Rev: 11.0)
02/24/2014 11:32:14.72 <Info:vlan.msgs.portLinkStateUp> Slot-2: Port 1:21 link UP at speed 1 Gbps and full-duplex
02/24/2014 11:32:11.80 <Info:vlan.msgs.portLinkStateDown> Slot-2: Port 1:21 link down
02/24/2014 11:31:28.73 <Info:vlan.msgs.portLinkStateUp> Slot-2: Port 1:21 link UP at speed 1 Gbps and full-duplex
02/24/2014 11:31:21.45 <Info:vlan.msgs.portLinkStateDown> Slot-2: Port 1:21 link down
02/24/2014 11:31:20.28 <Info:vlan.msgs.portLinkStateUp> Slot-2: Port 1:21 link UP at speed 10 Mbps and full-duplex
02/24/2014 10:11:55.01 <Warn:DM.Warning> Slot-1: Environment warning reported.  Setting Environment LED color to Amber
02/24/2014 10:11:55.01 <Erro:DM.Error> Slot-1: Slot-1: Temperature (59 C) is reaching maximum limit (60 Celsius). (X440-24t, P/N: 800471-00-11, S/N: 1335N-43432, Rev: 11.0)
02/24/2014 10:01:55.01 <Warn:DM.Warning> Slot-1: Environment warning reported.  Setting Environment LED color to Amber
02/24/2014 10:01:55.01 <Erro:DM.Error> Slot-1: Slot-1: Temperature (59 C) is reaching maximum limit (60 Celsius). (X440-24t, P/N: 800471-00-11, S/N: 1335N-43432, Rev: 11.0)
02/24/2014 09:52:25.02 <Erro:DM.Error> Slot-1: Slot-1: Temperature (59 C) is reaching maximum limit (60 Celsius). (X440-24t, P/N: 800471-00-11, S/N: 1335N-43432, Rev: 11.0)
02/24/2014 09:05:25.01 <Warn:DM.Warning> Slot-1: Environment warning reported.  Setting Environment LED color to Amber
02/24/2014 09:05:25.01 <Erro:DM.Error> Slot-1: Slot-1: Temperature (59 C) is reaching maximum limit (60 Celsius). (X440-24t, P/N: 800471-00-11, S/N: 1335N-43432, Rev: 11.0)
02/24/2014 08:42:25.01 <Warn:DM.Warning> Slot-1: Environment warning reported.  Setting Environment LED color to Amber
02/24/2014 08:42:25.01 <Erro:DM.Error> Slot-1: Slot-1: Temperature (59 C) is reaching maximum limit (60 Celsius). (X440-24t, P/N: 800471-00-11, S/N: 1335N-43432, Rev: 11.0)
02/24/2014 07:35:25.02 <Warn:DM.Warning> Slot-1: Environment warning reported.  Setting Environment LED color to Amber
02/24/2014 07:35:25.02 <Erro:DM.Error> Slot-1: Slot-1: Temperature (59 C) is reaching maximum limit (60 Celsius). (X440-24t, P/N: 800471-00-11, S/N: 1335N-43432, Rev: 11.0)
02/23/2014 22:04:55.01 <Warn:DM.Warning> Slot-1: Environment warning reported.  Setting Environment LED color to Amber
02/23/2014 22:04:55.01 <Erro:DM.Error> Slot-1: Slot-1: Temperature (59 C) is reaching maximum limit (60 Celsius). (X440-24t, P/N: 800471-00-11, S/N: 1335N-43432, Rev: 11.0)
02/23/2014 10:47:25.01 <Erro:DM.Error> Slot-1: Slot-1: Temperature (59 C) is reaching maximum limit (60 Celsius). (X440-24t, P/N: 800471-00-11, S/N: 1335N-43432, Rev: 11.0)
02/23/2014 10:11:25.00 <Warn:DM.Warning> Slot-1: Environment warning reported.  Setting Environment LED color to Amber
02/23/2014 10:11:25.00 <Erro:DM.Error> Slot-1: Slot-1: Temperature (59 C) is reaching maximum limit (60 Celsius). (X440-24t, P/N: 800471-00-11, S/N: 1335N-43432, Rev: 11.0)
02/23/2014 08:35:55.02 <Warn:DM.Warning> Slot-1: Environment warning reported.  Setting Environment LED color to Amber
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Paul Russo, Alum

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Hello Anthony

The switch will notify you when the operating temperature exceeds the normal operating temp.  If the switch exceeds the max limits then it will shut down to protect itself.

"The switch monitors the temperature of each component and generates a warning if the temperature"
"exceeds  the normal operating range. If the temperature exceeds  the minimum/maximum limits, the switch shuts down the overheated module."
"The following output shows a sample display from a SummitStack."
"Slot-3 Stack.1 # show temperature"
"Field Replaceable Units               Temp (C)  Status  Min Normal Max"
"-------------------------------------------------------------------------- Slot-1         :"
"Slot-2         : SummitX                 34.50   Normal  -10   0-54 59"
"Slot-3         : SummitX                 36.50   Normal  -10   0-66 67"
"Slot-4         : Slot-5         : Slot-6         : Slot-7         : Slot-8         :"
"Slot-3 Stack.2 #"

Please do a show temperature.  this will show you the min normal and max temperatures.  Do you have proper airflow around the switch?  If it is continuously reaching the high limit I recommend looking into cooling that area more.

P




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Anthony

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This reply was created from a merged topic originally titled
How to set up alerts for temperature on Extreme Switch.


I have a brand new switch that keeps hitting 60 degrees Celsius that I want to monitor. There is enough ventilation in the location of the switch. I was wondering if it is possible to set up email notifications if the temperature hits 55 degrees.

Help!