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switches B5 and B2 boot loop

switches B5 and B2 boot loop

Atux_Atux
New Contributor
I do have two switches B2G124-48P AND B5G124-48, that both of them boot loop. I have tried to search for solution on the internet without success. Any ideas please?
8 REPLIES 8

Atux_Atux
New Contributor
the situation in B5 are exactly the same as B2.

AG1
Extreme Employee
If the B5 presents the exact same message please capture the logs (just as you've done with the B2) and open a case with the GTAC to request replacement of the defective hardware.
Please, make sure to mention the article "In hpcBroadInit:1003, could not find the board" when you speak with an engineer.

AG1
Extreme Employee
What is the situation of the B5 switch?

Atux_Atux
New Contributor

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Please find attached the error i am getting. Prior to my original post, i went to option 2 and i did select factory defaults, without any success. Both of the devices have exactly the same output. Any ideas please?
GTM-P2G8KFN