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Timeout for clients by VNS report

Timeout for clients by VNS report

Simon_Vosper
New Contributor III
Hi Everyone

Could someone please advise if there is a way to modify the timing out of a client in the "Clients by VNS". When we disconnect a client, it stays in the report on the WLC for quite some time (around 10-15 minutes). This information is propagated in to Netsite and NAC also.

Thanks

Simon
5 REPLIES 5

Bharathiraja__S
Extreme Employee
Hi Simon,

Please make sure the Radius accounting option is enabled on NAC manager to see the end device report in a timely fashion.

Netsight account manager --> device(controller)--->Radius accounting --->enabled ---> ok

Thanks,
Suresh.B

Simon_Vosper
New Contributor III
Ron

We dont want to kick clients of when they idle. What we want is the client connection report in the Clients by VNS report to update in a timely fashion.

Ronald_Dvorak
Honored Contributor
1Minute is very strict - that will result in a lot of disconnect because of idle timeout and the clients must reauthenticate - not sure whether that is a good idea to set such a low value.

There is a slight delay for the reports as the APs don't sent the data every second.

-Ron

Simon_Vosper
New Contributor III
Hi Ron

That seems to have reduced the time dramatically, thank you so much.

We set the timer to 1 minute and it took almost exactly 2 mins to clear. Is there any other sort of delay in the reporting.

Thanks again

Simon
GTM-P2G8KFN