AP3915i mounting option

  • 0
  • 2
  • Question
  • Updated 4 weeks ago
  • Answered
  • (Edited)
Why is the logo upside down if mounted on the wall with the default option.
Marketing 101 = brand recognition

Photo of Ronald Dvorak

Ronald Dvorak, Embassador

  • 50,114 Points 50k badge 2x thumb

Posted 7 months ago

  • 0
  • 2
Photo of Drew C.

Drew C., Community Manager

  • 40,238 Points 20k badge 2x thumb
You're holding it wrong.
Kidding. I'll see if we can get the product guys to respond.
Photo of James A

James A, Embassador

  • 7,338 Points 5k badge 2x thumb
¿ƃuoɹʍ ʇı ƃuıpʃoɥ ǝɹ,no⅄
Photo of Steve Ballantyne

Steve Ballantyne

  • 5,806 Points 5k badge 2x thumb
Please consult the manual for the correct viewing angle of this device ...



:-)
Photo of Grosjean, Stephane

Grosjean, Stephane, Employee

  • 13,650 Points 10k badge 2x thumb
1 d0n'7 und3r574nd 7h3 155u3. h0w w0uld y0u 3xp3c7 7h3 3x7r3m3 l060 70 b3?

:)
Photo of Ronald Dvorak

Ronald Dvorak, Embassador

  • 50,114 Points 50k badge 2x thumb
Another Q to the "product guys"...

AP3715i and WiNG AP7632 use the same hardware.
Why does the WiNG AP include a mounting bracket but it's not included with the 3715i  - they cost the same.
This basic mounting bracket would allow to install the AP the correct way.... instead we must buy the optional mounting bracket for extra $$$.

Photo of Aguilar, William

Aguilar, William, Employee

  • 2,664 Points 2k badge 2x thumb

Hi Ron,

Most enterprise installations will use either the optional wall mounting bracket or the tool-less drop ceiling bracket which will result in the logo being positioned correctly.  We discourage the use of the screw holes on the back but it is there from a legacy perspective.  To be honest and transparent, the logo direction was an oversight that I didn't pick up until late in the cycle and changing it would have impacted the release schedule since it would change tooling and require recertification for electrical/safety.  Changing the direction of the logo (and not the holes pattern) would have lead folks to install with the E/N ports down requiring the cable to wrap around the AP when the cable comes from the ceiling.  Because we expect most installations to use the mounting brackets, based on feedback from the field on other programs, I made the call to let it go as is.

To your second comment about why the AP3915 doesn't ship with any bracket and the AP7632 does - the decision was based on the fact that most AP3915 installations will be for drop ceilings due to the smoke detector footprint while most AP7632 installations will likely be replacing previous WiNG legacy installs in Retail, T&L, etc. that are using legacy brackets.  Shipping the metal bracket with the AP3915 will likely result in many customers throwing them away and using the drop ceiling bracket that supports a multitude of drop ceiling rail types and sizes.  However, the metal bracket can be used on 9/16" flush drop ceilings and as result of some of the early feedback from customers we are considering adding the same bracket to the AP3915 for future hardware revs.  But in the meantime you will need to order one of the optional brackets that meet your customer's needs.

Thanks,

Will

Photo of Ronald Dvorak

Ronald Dvorak, Embassador

  • 50,114 Points 50k badge 2x thumb
Hi Will,

4 months later.... I just prepare everything to install 500+ AP3915i and I've opened the first one and there is a mouning bracket included *baffled*

Is there any way to know whether there is one in the AP box without opening it = special hardware revision or is it a surprise box.

Because I've now 500+ APs and no idea whether every box has a mouning bracket.
If all of them have the bracket included I'd cancel the order of the 500+ optional brackets that we've orderd.

-Ron
Photo of Ronald Dvorak

Ronald Dvorak, Embassador

  • 50,114 Points 50k badge 2x thumb
Drew, any update on this topic, we've opend some more 908755-10 AG boxes and some have brackets and some don't.
Photo of Drew C.

Drew C., Community Manager

  • 40,218 Points 20k badge 2x thumb
Sounds like we're finding some exceptions here. I'll email you the update I received since it hasn't been published yet.
Photo of Arul Prakash

Arul Prakash

  • 90 Points 75 badge 2x thumb
Any update so far? We have received more than 100 numbers of: 31028 AP3915i-FCC 908754-10 AE. Are we supposed to mount it upside down? Please let me know. Thanks!
Photo of SH

SH

  • 4,816 Points 4k badge 2x thumb
Hello Arul,

with my APs ( AG) there is no change for the mounting direction. Only bracket is incluted.

Stephan
Photo of Arul Prakash

Arul Prakash

  • 90 Points 75 badge 2x thumb
Thanks Stephan!! So I need to order the brackets and mount it in the right direction?
Photo of Ronald Dvorak

Ronald Dvorak, Embassador

  • 50,114 Points 50k badge 2x thumb
Here a little more detailed list....




Photo of Arul Prakash

Arul Prakash

  • 90 Points 75 badge 2x thumb
I just wanted to make sure, do I need to order the brackets and mount it in the correct direction? If mounting it upside down does not cause any coverage issues, then I am okay mounting it upside down. Please let me know. Thanks!
Photo of SH

SH

  • 4,816 Points 4k badge 2x thumb
Hello Arul,

because of the AP3915i is nearly a perfect omnidirectional radiator (horizontal plane) you can mount the AP in any direction.

If you use the screw holes on the back you have to mount the AP with the Ethernat jackets downwards. In this case the Extreme Logo is upside down. But this is only an optical disadvantage.

Therefore you need no brackets.

Brackets has however have two man advantages.
The installation is easier and the mounting is more stable.

Best regards
Stephan

(Edited)
Photo of Arul Prakash

Arul Prakash

  • 90 Points 75 badge 2x thumb
Thank you so  much Stephan that answers my question!!!