V2110 - Location Batch Reporting Not Showing Un-Associated Clients

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Hi,

Controller - V2110 Large High Availability Pair - Firmware : 10.41.02.0014

I have enabled location engine and Location Batch Reporting and ticked the "All" clients box that should show Un-Associated Stations however I am only getting stations in there that show in the "Active Clients Report" on the homepage.

Knowledge Base about this - https://gtacknowledge.extremenetworks.com/articles/How_To/How-to-setup-Location-Batch-Reporting-to-s...

Does anyone know why this would be the case, is there any further settings or software that is required to view this information, the target isn't location as such, we are just wanting to count people in an area at certain times.

I know MAC randomisation will screw with stats etc etc but would like to get something like this working anyway.

Cheers

Kris
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Kris Wood

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Posted 5 months ago

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Gareth Mitchell, Extreme Escalation Support Engineer

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Just to close this issue off, the case was escalated and the problem resolved, see this article: https://gtacknowledge.extremenetworks.com/articles/Solution/Location-Batch-reporting-XML-file-doesn-t-show-other-than-authenticated-users