VX9000e - Disable auto-upgrade CLI?

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  • Updated 5 months ago
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I have a problem when using the GUI via https, it freezes. AP's times out when trying to autou pgrade and i want to try to disable auto-upgrade via the CLI. How can i disable autoupgrade via CLI? thanks
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Martin Sørensen

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Posted 10 months ago

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Alona, Employee

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CLI is not allowed on express SKUs.
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Christopher Frazee, Employee

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Hello Martin,
      If the VX9000E has a valid/current contract, please collect a tech-support dump from the VX9000E via the CLI. The following article will explain how to export from CLI:

https://gtacknowledge.extremenetworks.com/articles/How_To/How-to-Collect-a-Tech-Support-file-from-Wi...

Once you have the tech-support exported, please call 800-872-8440 have a support case generated. 
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Doug Hyde, Technical Support Manager

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Solved via GTAC ticket.