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what is the meaning of exclamation mark (!) in stacking?

what is the meaning of exclamation mark (!) in stacking?

Marlon
New Contributor III
! Slot-1 H.O-x460-Stack.1 #
9 REPLIES 9

Marlon
New Contributor III
Hi Prashanth,

Thanks you so much.

Prashanth_KG
Extreme Employee
Hi Marlon,

yes, we need to reboot the slot after clearing the sys-recovery-level.

Snippet from the user guide:

Clear the shutdown state with the command:
clear sys-recovery-level
On a SummitStack, use the command:
clear sys-recovery-level slot slot
The switch prompts you to confirm this action. The following is a sample confirmation message:
Are you sure you want to clear sys-recovery-level? (y/n)
2 Enter y to confirm this action and clear the shutdown state. Enter n or press [Enter] to cancel this
action.
After you clear the shutdown state, use the reboot command to bring the switch and ports back
online. After rebooting, the switch is operational.

Hope this helps!

Marlon
New Contributor III
Hi Prashanth,

Thanks. if we execute "clear sys-recovery-level" command this will required a reboot?

below are the outputs:

! Slot-1 H.O-x460-Stack.1 # show log messages nvra
! Slot-1 H.O-x460-Stack.4 # 835265 bytes saved on Tue Dec 15 10:24:44 2015primary.cfg Created by ExtremeXOS version 15.3.4.6Config Booted: primary.cfg Config Selected: primary.cfg Secondary ver: 15.2.2.7 15.2.2.7 patch1-13 patch1-13Primary ver: 15.3.4.6 15.3.4.6 Press to continue or to quit:Image Booted: primary primary Image Selected: primary primary Current State: MASTER BACKUP (In Sync) ------------------------ ------------------------Slot: Slot-1 * Slot-2 System UpTime: 246 days 7 hours 13 minutes 58 seconds Next Reboot: None scheduledBoot Count: 14Boot Time: Mon Apr 13 03:14:43 2015Timezone: [Auto DST Disabled] GMT Offset: 480 minutes, name is Taiwan.Current Time: Tue Dec 15 10:28:41 2015System Watchdog: EnabledRecovery Mode: AllSysHealth check: Enabled (Normal)System Type: X460-24t (Stack)System MAC: 02:04:96:52:57:FASysContact: support@extremenetworks.com, +1 888 257 3000SysLocation: HO-2ndFloor-ITSysName: H.O-x460-Stack! Slot-1 H.O-x460-Stack.3 # show switch ! Slot-1 H.O-x460-Stack.3 # show switSlot-8 Empty 0 Slot-7 Empty 0 Slot-6 Empty 0 Slot-5 Empty 0 Slot-4 Empty 0 Slot-3 Empty 0 Slot-2 X460-24t X460-24t Operational 34 Slot-1 X460-24t X460-24t Operational 34 --------------------------------------------------------------------Slots Type Configured State Ports! Slot-1 H.O-x460-Stack.2 # sho slotA total of 111 log messages were displayed.11/13/2015 18:04:47.41 Slot-2: dest 0xAC12017B / 32 nexthop 0xAC1202F6: Unable to add route to unit 0, rc Entry exists. Shadow problem.11/13/2015 18:04:47.41 Slot-2: dest 0xAC120182 / 32 nexthop 0xAC1202F6: Unable to add route to unit 0, rc Entry exists. Shadow problem.11/13/2015 18:04:48.41 Slot-1: dest 0xAC120108 / 32 nexthop 0xAC1202F6: Unable to add route to unit 0, rc Entry exists. Shadow problem.11/13/2015 18:04:48.41 Slot-1: dest 0xAC120158 / 32 nexthop 0xAC1202F6: Unable to add route to unit 0, rc Entry exists. Shadow problem.11/13/2015 18:04:48.40 Slot-2: dest 0xAC120108 / 32 nexthop 0xAC1202F6: Unable to add route to unit 0, rc Entry exists. Shadow problem.11/13/2015 18:04:48.41 Slot-1: dest 0xAC12016E / 32 nexthop 0xAC1202F6: Unable to add route to unit 0, rc Entry exists. Shadow problem.11/13/2015 18:04:48.40 Slot-2: dest 0xAC120158 / 32 nexthop 0xAC1202F6: Unable to add route to unit 0, rc Entry exists. Shadow problem.11/13/2015 18:04:48.41 Slot-1: dest 0xAC120187 / 32 nexthop 0xAC1202F6: Unable to add route to unit 0, rc Entry exists. Shadow problem.11/13/2015 18:04:48.40 Slot-2: dest 0xAC12016E / 32 nexthop 0xAC1202F6: Unable to add route to unit 0, rc Entry exists. Shadow problem.11/13/2015 18:04:48.41 Slot-1: dest 0xAC120157 / 32 nexthop 0xAC1202F6: Unable to add route to unit 0, rc Entry exists. Shadow problem.11/13/2015 18:04:48.40 Slot-2: dest 0xAC120187 / 32 nexthop 0xAC1202F6: Unable to add route to unit 0, rc Entry exists. Shadow problem.11/13/2015 18:04:48.41 Slot-1: dest 0xAC120159 / 32 nexthop 0xAC1202F6: Unable to add route to unit 0, rc Entry exists. Shadow problem.11/13/2015 18:04:48.40 Slot-2: dest 0xAC120157 / 32 nexthop 0xAC1202F6: Unable to add route to unit 0, rc Entry exists. Shadow problem.11/13/2015 18:04:48.41 Slot-1: dest 0xAC12016F / 32 nexthop 0xAC1202F6: Unable to add route to unit 0, rc Entry exists. Shadow problem.11/13/2015 18:04:48.40 Slot-2: dest 0xAC120159 / 32 nexthop 0xAC1202F6: Unable to add route to unit 0, rc Entry exists. Shadow problem.11/13/2015 18:04:48.41 Slot-1: dest 0xAC120181 / 32 nexthop 0xAC1202F6: Unable to add route to unit 0, rc Entry exists. Shadow problem.11/13/2015 18:04:48.40 Slot-2: dest 0xAC12016F / 32 nexthop 0xAC1202F6: Unable to add route to unit 0, rc Entry exists. Shadow problem.11/13/2015 18:04:48.41 Slot-1: dest 0xAC120156 / 32 nexthop 0xAC1202F6: Unable to add route to unit 0, rc Entry exists. Shadow problem.Press to continue or to quit:11/13/2015 18:04:48.40 Slot-2: dest 0xAC120181 / 32 nexthop 0xAC1202F6: Unable to add route to unit 0, rc Entry exists. Shadow problem.11/13/2015 18:04:48.41 Slot-1: dest 0xAC120180 / 32 nexthop 0xAC1202F6: Unable to add route to unit 0, rc Entry exists. Shadow problem.11/13/2015 18:04:48.40 Slot-2: dest 0xAC120156 / 32 nexthop 0xAC1202F6: Unable to add route to unit 0, rc Entry exists. Shadow problem.11/13/2015 18:04:48.41 Slot-1: dest 0xAC12014A / 32 nexthop 0xAC1202F6: Unable to add route to unit 0, rc Entry exists. Shadow problem.11/13/2015 18:04:48.40 Slot-2: dest 0xAC120180 / 32 nexthop 0xAC1202F6: Unable to add route to unit 0, rc Entry exists. Shadow problem.11/13/2015 18:04:49.41 Slot-1: dest 0xAC120149 / 32 nexthop 0xAC1202F6: Unable to add route to unit 0, rc Entry exists. Shadow problem.11/13/2015 18:04:48.40 Slot-2: dest 0xAC12014A / 32 nexthop 0xAC1202F6: Unable to add route to unit 0, rc Entry exists. Shadow problem.11/13/2015 18:04:49.41 Slot-1: dest 0xAC12014B / 32 nexthop 0xAC1202F6: Unable to add route to unit 0, rc Entry exists. Shadow problem.11/13/2015 18:04:49.40 Slot-2: dest 0xAC120149 / 32 nexthop 0xAC1202F6: Unable to add route to unit 0, rc Entry exists. Shadow problem.11/13/2015 18:04:49.41 Slot-1: dest 0xAC12013C / 32 nexthop 0xAC1202F6: Unable to add route to unit 0, rc Entry exists. Shadow problem.11/13/2015 18:04:49.40 Slot-2: dest 0xAC12014B / 32 nexthop 0xAC1202F6: Unable to add route to unit 0, rc Entry exists. Shadow problem.11/13/2015 18:04:49.41 Slot-1: dest 0xAC120163 / 32 nexthop 0xAC1202F6: Unable to add route to unit 0, rc Entry exists. Shadow problem.11/13/2015 18:04:49.40 Slot-2: dest 0xAC12013C / 32 nexthop 0xAC1202F6: Unable to add route to unit 0, rc Entry exists. Shadow problem.11/13/2015 18:04:49.41 Slot-1: dest 0xAC12017C / 32 nexthop 0xAC1202F6: Unable to add route to unit 0, rc Entry exists. Shadow problem.11/13/2015 18:04:49.40 Slot-2: dest 0xAC120163 / 32 nexthop 0xAC1202F6: Unable to add route to unit 0, rc Entry exists. Shadow problem.11/13/2015 18:04:49.41 Slot-1: dest 0xAC12018B / 32 nexthop 0xAC1202F6: Unable to add route to unit 0, rc Entry exists. Shadow problem.11/13/2015 18:04:49.40 Slot-2: dest 0xAC12017C / 32 nexthop 0xAC1202F6: Unable to add route to unit 0, rc Entry exists. Shadow problem.11/13/2015 18:04:50.44 Slot-1: dest 0xAC120185 / 32 nexthop 0xAC1202F6: Unable to add route to unit 0, rc Entry exists. Shadow problem.11/13/2015 18:04:49.40 Slot-2: dest 0xAC12018B / 32 nexthop 0xAC1202F6: Unable to add route to unit 0, rc Entry exists. Shadow problem.11/13/2015 18:04:50.44 Slot-1: dest 0xAC120199 / 32 nexthop 0xAC1202F6: Unable to add route to unit 0, rc Entry exists. Shadow problem.11/13/2015 18:04:50.42 Slot-2: dest 0xAC120185 / 32 nexthop 0xAC1202F6: Unable to add route to unit 0, rc Entry exists. Shadow problem.11/13/2015 18:04:50.44 Slot-1: dest 0xAC120160 / 32 nexthop 0xAC1202F6: Unable to add route to unit 0, rc Entry exists. Shadow problem.11/13/2015 18:04:50.42 Slot-2: dest 0xAC120199 / 32 nexthop 0xAC1202F6: Unable to add route to unit 0, rc Entry exists. Shadow problem.Press to continue or to quit:11/13/2015 18:04:50.44 Slot-1: dest 0xAC12019A / 32 nexthop 0xAC1202F6: Unable to add route to unit 0, rc Entry exists. Shadow problem.11/13/2015 18:04:50.42 Slot-2: dest 0xAC120160 / 32 nexthop 0xAC1202F6: Unable to add route to unit 0, rc Entry exists. Shadow problem.11/13/2015 18:04:50.44 Slot-1: dest 0xAC120138 / 32 nexthop 0xAC1202F6: Unable to add route to unit 0, rc Entry exists. Shadow problem.11/13/2015 18:04:50.42 Slot-2: dest 0xAC12019A / 32 nexthop 0xAC1202F6: Unable to add route to unit 0, rc Entry exists. Shadow problem.11/13/2015 18:04:50.44 Slot-1: dest 0xAC120146 / 32 nexthop 0xAC1202F6: Unable to add route to unit 0, rc Entry exists. Shadow problem.11/13/2015 18:04:50.42 Slot-2: dest 0xAC120138 / 32 nexthop 0xAC1202F6: Unable to add route to unit 0, rc Entry exists. Shadow problem.11/13/2015 18:04:50.44 Slot-1: dest 0xAC120147 / 32 nexthop 0xAC1202F6: Unable to add route to unit 0, rc Entry exists. Shadow problem.11/13/2015 18:04:50.42 Slot-2: dest 0xAC120146 / 32 nexthop 0xAC1202F6: Unable to add route to unit 0, rc Entry exists. Shadow problem.11/13/2015 18:04:50.42 Slot-2: dest 0xAC120147 / 32 nexthop 0xAC1202F6: Unable to add route to unit 0, rc Entry exists. Shadow problem.11/13/2015 18:06:37.19 Slot-1: Received BFD an invalid packet on VLAN MPLS Error:Invalid ttl value for single Hop session11/14/2015 00:00:03.24 Slot-1: Login failed for user admin through telnet (172.18.1.151)11/15/2015 00:00:03.55 Slot-1: Login failed for user admin through telnet (172.18.1.151)11/16/2015 00:00:03.30 Slot-1: Login failed for user admin through telnet (172.18.1.151)11/17/2015 00:00:03.36 Slot-1: Login failed for user admin through telnet (172.18.1.151)11/18/2015 00:00:03.06 Slot-1: Login failed for user admin through telnet (172.18.1.151)11/19/2015 00:00:03.21 Slot-1: Login failed for user admin through telnet (172.18.1.151)11/20/2015 00:00:03.51 Slot-1: Login failed for user admin through telnet (172.18.1.151)11/20/2015 16:39:54.45 Slot-1: dest 0xAC12018A / 32 nexthop 0xAC1202F6: Unable to add route to unit 0, rc Entry exists. Shadow problem.11/20/2015 16:39:54.45 Slot-1: dest 0xAC1201B9 / 32 nexthop 0xAC1202F6: Unable to add route to unit 0, rc Entry exists. Shadow problem.11/20/2015 16:39:54.45 Slot-2: dest 0xAC12018A / 32 nexthop 0xAC1202F6: Unable to add route to unit 0, rc Entry exists. Shadow problem.11/20/2015 16:39:54.45 Slot-1: dest 0xAC1201A0 / 32 nexthop 0xAC1202F6: Unable to add route to unit 0, rc Entry exists. Shadow problem.11/20/2015 16:39:54.45 Slot-2: dest 0xAC1201B9 / 32 nexthop 0xAC1202F6: Unable to add route to unit 0, rc Entry exists. Shadow problem.11/20/2015 16:39:54.45 Slot-1: dest 0xAC1202A3 / 32 nexthop 0xAC1202F6: Unable to add route to unit 0, rc Entry exists. Shadow problem.Press to continue or to quit:11/20/2015 16:39:54.45 Slot-2: dest 0xAC1201A0 / 32 nexthop 0xAC1202F6: Unable to add route to unit 0, rc Entry exists. Shadow problem.11/20/2015 16:39:54.45 Slot-1: dest 0xAC120109 / 32 nexthop 0xAC1202F6: Unable to add route to unit 0, rc Entry exists. Shadow problem.11/20/2015 16:39:54.45 Slot-2: dest 0xAC1202A3 / 32 nexthop 0xAC1202F6: Unable to add route to unit 0, rc Entry exists. Shadow problem.11/20/2015 16:39:54.45 Slot-1: dest 0xAC12017B / 32 nexthop 0xAC1202F6: Unable to add route to unit 0, rc Entry exists. Shadow problem.11/20/2015 16:39:54.45 Slot-2: dest 0xAC120109 / 32 nexthop 0xAC1202F6: Unable to add route to unit 0, rc Entry exists. Shadow problem.11/20/2015 16:39:54.45 Slot-2: dest 0xAC12017B / 32 nexthop 0xAC1202F6: Unable to add route to unit 0, rc Entry exists. Shadow problem.11/20/2015 16:39:55.48 Slot-1: dest 0xAC120182 / 32 nexthop 0xAC1202F6: Unable to add route to unit 0, rc Entry exists. Shadow problem.11/20/2015 16:39:55.48 Slot-1: dest 0xAC12024A / 32 nexthop 0xAC1202F6: Unable to add route to unit 0, rc Entry exists. Shadow problem.11/20/2015 16:39:55.47 Slot-2: dest 0xAC120182 / 32 nexthop 0xAC1202F6: Unable to add route to unit 0, rc Entry exists. Shadow problem.11/20/2015 16:39:55.48 Slot-1: dest 0xAC12024D / 32 nexthop 0xAC1202F6: Unable to add route to unit 0, rc Entry exists. Shadow problem.11/20/2015 16:39:55.47 Slot-2: dest 0xAC12024A / 32 nexthop 0xAC1202F6: Unable to add route to unit 0, rc Entry exists. Shadow problem.11/20/2015 16:39:55.48 Slot-1: dest 0xAC120249 / 32 nexthop 0xAC1202F6: Unable to add route to unit 0, rc Entry exists. Shadow problem.11/20/2015 16:39:55.47 Slot-2: dest 0xAC12024D / 32 nexthop 0xAC1202F6: Unable to add route to unit 0, rc Entry exists. Shadow problem.11/20/2015 16:39:55.48 Slot-1: dest 0xAC120248 / 32 nexthop 0xAC1202F6: Unable to add route to unit 0, rc Entry exists. Shadow problem.11/20/2015 16:39:55.47 Slot-2: dest 0xAC120249 / 32 nexthop 0xAC1202F6: Unable to add route to unit 0, rc Entry exists. Shadow problem.11/20/2015 16:39:55.48 Slot-1: dest 0xAC120264 / 32 nexthop 0xAC1202F6: Unable to add route to unit 0, rc Entry exists. Shadow problem.11/20/2015 16:39:55.47 Slot-2: dest 0xAC120248 / 32 nexthop 0xAC1202F6: Unable to add route to unit 0, rc Entry exists. Shadow problem.11/20/2015 16:39:55.48 Slot-1: dest 0xAC12024B / 32 nexthop 0xAC1202F6: Unable to add route to unit 0, rc Entry exists. Shadow problem.11/20/2015 16:39:55.47 Slot-2: dest 0xAC120264 / 32 nexthop 0xAC1202F6: Unable to add route to unit 0, rc Entry exists. Shadow problem.11/20/2015 16:39:55.47 Slot-2: dest 0xAC12024B / 32 nexthop 0xAC1202F6: Unable to add route to unit 0, rc Entry exists. Shadow problem.11/21/2015 00:00:03.05 Slot-1: Login failed for user admin through telnet (172.18.1.151)11/22/2015 00:00:03.26 Slot-1: Login failed for user admin through telnet (172.18.1.151)11/23/2015 00:00:03.82 Slot-1: Login failed for user admin through telnet (172.18.1.151)Press to continue or to quit:11/24/2015 00:00:02.91 Slot-1: Login failed for user admin through telnet (172.18.1.151)11/25/2015 00:00:03.31 Slot-1: Login failed for user admin through telnet (172.18.1.151)11/26/2015 00:00:03.13 Slot-1: Login failed for user admin through telnet (172.18.1.151)11/27/2015 00:00:03.53 Slot-1: Login failed for user admin through telnet (172.18.1.151)11/28/2015 00:00:02.94 Slot-1: Login failed for user admin through telnet (172.18.1.151)11/29/2015 00:00:03.52 Slot-1: Login failed for user admin through telnet (172.18.1.151)11/30/2015 00:00:03.48 Slot-1: Login failed for user admin through telnet (172.18.1.151)12/01/2015 00:00:03.25 Slot-1: Login failed for user admin through telnet (172.18.1.151)12/02/2015 00:00:03.72 Slot-1: Login failed for user admin through telnet (172.18.1.151)12/03/2015 00:00:03.85 Slot-1: Login failed for user admin through telnet (172.18.1.151)12/04/2015 00:00:03.92 Slot-1: Login failed for user admin through telnet (172.18.1.151)12/05/2015 00:00:06.79 Slot-1: Login failed for user admin through telnet (172.18.1.151)12/06/2015 00:00:03.49 Slot-1: Login failed for user admin through telnet (172.18.1.151)12/07/2015 00:00:03.41 Slot-1: Login failed for user admin through telnet (172.18.1.151)12/07/2015 13:48:36.41 Slot-1: Login failed for user failsafe through telnet (172.21.200.246)12/08/2015 00:00:03.82 Slot-1: Login failed for user admin through telnet (172.18.1.151)12/09/2015 00:00:03.44 Slot-1: Login failed for user admin through telnet (172.18.1.151)12/10/2015 00:00:03.95 Slot-1: Login failed for user admin through telnet (172.18.1.151)12/11/2015 00:00:03.36 Slot-1: Login failed for user admin through telnet (172.18.1.151)12/11/2015 10:19:13.23 Slot-1: Warning: received IGMPv3 query on vlan WIFI configured for IGMPv2 from 172.25.14.1112/12/2015 00:00:03.64 Slot-1: Login failed for user admin through telnet (172.18.1.151)12/13/2015 00:00:02.89 Slot-1: Login failed for user admin through telnet (172.18.1.151)12/14/2015 00:00:02.90 Slot-1: Login failed for user admin through telnet (172.18.1.151)12/15/2015 00:00:03.40 Slot-1: Login failed for user admin through telnet (172.18.1.151)! Slot-1 H.O-x460-Stack.1 # show log messages nvram

Prashanth_KG
Extreme Employee
Hi Marlon,

Thank you for sharing the configuration and the log messages.
I see that the switch sys-recovery option is set to reset and not shutdown.

Please check if there is any issue with the temperature in the switch/environment LED is on in the switch.
We can verify the same from the output of show switch.

This output is little strange as the ! indicates a node to in the shutdown state. Please collect the following outputs:

show slot
show log messages nvram.

Also, please share if the traffic flow across the slot 1 is fine.
Look for any failure state of the slots in the outputs above. If nothing interesting shows up, I would suggest opening up a GTAC case.

Looking forward to the outputs!

GTM-P2G8KFN