Where to locate the Serial Number of DFE Components

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Article ID: 11334 

Products
Matrix N-Series DFE 

Goals
Determine the serial number of a chassis, power supply, switch module, NEM, 10GBASE, or MGBIC; for RMA or documentation purposes. 

Solution
Serial numbers may be viewed in two general formats: 
  12 digits (standard serial number) or 
  16 digits (4 digits for the "Top Level" part#, plus 12 digits for the standard serial number). 

The serial number of a chassis (e.g. 7C107) may be found as
  • 16 digits on the white sticker located on the lower right front (viewable while installed) (5594).
The serial number of a power supply (e.g. 6C207-3) may be found as
  • 16 digits on the white sticker located on the rear (viewable while installed).
The serial number of a switch module (e.g. 7H4382-49) may be found as
  • 16 digits on the white sticker located on the top locking tab (viewable while installed).
  • 12 digits in the output of a 'show version' query.
  • 12 digits in the output of a 'show system hardware' query.
  • 12 digits in the Fault Log visible via a 'show support' query or by means of ATG Tools (5101).
  • 12 digits via an SNMP query to MIB branch entPhysicalSerialNum = 1.3.6.1.2.1.47.1.1.1.1.11 (5594).
The serial number of a NEM (e.g. 7G-6MGBIC-B) may be found as
  • 16 digits on the white sticker located on the circuit board.
The serial number of a 10GBASE (e.g. 10GBASE-SR-XFP) (5504) may be found as
  • 16 digits on the white sticker located on the side of the unit.
The serial number of a MGBIC (e.g. MGBIC-MT01) (5591) may be found as
  • 16 digits on the white sticker located on the side of the unit.
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Posted 5 years ago

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