WLAN service best practices

  • 0
  • 3
  • Question
  • Updated 2 years ago
  • Answered
Are there any best practices for WLAN service settings? Similar to the AP radio best practices, but for things like Flexible Client Access, 11k (including Beacon Report, Quiet IE), opportunistic keying/preauth etc. In the past I've turned some of these off while debugging other problems, but I can't remember why or if I should turn them back on.
Photo of James A

James A, Embassador

  • 7,338 Points 5k badge 2x thumb

Posted 2 years ago

  • 0
  • 3
Photo of Jacob, Praveen

Jacob, Praveen, Employee

  • 1,022 Points 1k badge 2x thumb

Thanks for your query. 

The 11K Beacon Report/Quiet IE is a useful setting to support potential roaming options for your clients. Please use the below GTAC article. https://gtacknowledge.extremenetworks.com/articles/Q_A/What-is-the-Nearby-AP-Report

However, I believe that there is a known issue with this setting causing some issues with VoIP phones in the latest codes. 

I would recommend that you not enable these settings unless specifically instructed by TAC. 

Please let me know if you have any further queries. 

Praveen Jo
Photo of Rajesh Jeevendran

Rajesh Jeevendran, Employee

  • 354 Points 250 badge 2x thumb
Hi James

Thanks for raising this post

"Flexible Client Access" : find the below that help the wireless client to propagate better in a given spectrum

1.802.11k and 802.11h  [Please contact GTAC/Refer the release notes before enabling]

  802.11k is a AP assisted roaming,it defines Radio Resource Measurement[RRM],that helps the     wireless clients understand its wireless environment and roam potentially.
Both AP and client must support 802.11k amendment,below is the data exchanged in Beacon,Association request/response followed by Action frames [Refer screen shot 1]

  Transmit power control (TPC)
  Client statistics          :  SNR,signal strength & data rates are updated to AP
  Channel statistics      :   Channel noise and load information is updated to AP which helps controller in channel management decision

  Roaming site reports :  Mobile Assisted Hand-Over,enhances digital and cellular phone to makes best roaming decison [VOIP-traffic better handled]

  Client stations keep a table of “known access points” and make decisions on when to roam.
2.Opportunistic keying[OKC] or Preauthentication : OKC is prefered over preauthentication
  Since the EAP Authencation process takes time (vary ~100ms -700ms) applications (like voice),this is not ideal for client-roaming

  Opportunistic key caching (OKC) reduces the time needed for authentication.

  When OKC is used, multiple APs can share Pairwise Master Keys (PMKs) among themselves and the station can roam to a new AP that has not visited before,besides reuse PMKID
  that was established with the current AP.

  OKC allows the station to roam quickly avoiding complete authentication,performing only 4-way Key exchange at the end.

It is highly recommended to contact GTAC before enabling any of the above.
Feel free to get back to me for any questions.

Rajesh Jeevendran
Photo of Bharathiraja, Suresh

Bharathiraja, Suresh, Employee

  • 3,536 Points 3k badge 2x thumb
Hi James,

As per below KB , FCA feature needs to upgrade 9.21.07 or higher.


Photo of Jeremy

Jeremy, Embassador

  • 9,788 Points 5k badge 2x thumb
Honestly, every environment is so different.  Experimenting is the best way to find out.  Most of the settings are easy to change, so making small changes and then observing for a few days, will go a LONG way to figuring out what features are helping and what ones are hurting.

However, I cannot suggest turning on 802.11k.  It causes all of our APs to reboot with a kernel panic "Out of cookies" running  But again, maybe that is just our environment... so testing is the best way to find out.  Unfortunately, there is no silver bullet, I wish there was... trust me :).

Also, as stated, GTAC can provide more insight on why you might what to consider turning on or turning off some settings.  
Photo of M.Nees

M.Nees, Embassador

  • 9,518 Points 5k badge 2x thumb
Hi Jeremy,

in last V10.11.05 Release Notes are these issue fixed:
wns0016413: Improved reliability of 4-way handshake in congested environments which could affect sensitive clients

This solves maybe your hurt with 802.11k.

Otherwise do you open a GTAC Case already?
If not i encourage you to do that!
This will help you and all other extreme networks users ...

Photo of Bharathiraja, Suresh

Bharathiraja, Suresh, Employee

  • 3,536 Points 3k badge 2x thumb
Hi James,

you can create test LAB set up and contact GTAC for any issues.

So that we can make sure production network is not affected.