WM3400 client tracking

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  • Updated 4 years ago
hi,
how can we track a roaming wireless client?can we also view if the client move from one AP to another? we are using WM3400 controller and AP4511.  thanks!
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Marlon

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Posted 4 years ago

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Doug Hyde, Technical Support Manager

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Have you looked at the "Health screen"  for information on the client device?
 
-Select the Statistics menu from the Web UI.
-Select a Wireless Client node from the left navigation pane. 
-Select Health from the left-hand side of the controller UI.

There should be an option to look at association history. Do you have any details in the field?

-Doug
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Colin Steadman

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Is this available on our c4110 controllers?  I'm not seeing a health or statistics screen.  Both controllers have 08.21.01.0198 firmware installed.
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Doug Hyde, Technical Support Manager

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That reply was for the Extreme Wireless Solution not IdentiFi. If you were looking to track a client on the 4110 realtime you can type in the clients mac, ip, or a username in any one of the client reports. If you set a 10 second refresh rate, If the client roams the report updates live as the client roams. .

For more end system events that are historic it would be best to intergrate the controller with our Mobile IAM solution.