X440-24t Temperatur Error

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Hello,

we got a strange Temperatur Problem with an X440-24t:

The switch displays two different temperatures!

Logfile:
10/30/2014 13:27:22.37 <Warn:DM.Warning> Environment warning reported.  Setting Environment LED color to Amber10/30/2014 13:27:22.37 <Erro:DM.Error> Switch: Temperature (59 C) is reaching maximum limit (60 Celsius). (X44
0-24t, P/N: 800471-00-10, S/N: 1247G-01180, Rev: 10.0)



Show Temperatur:
Field Replaceable Units               Temp (C)   Status   Min  Normal   Max---------------------------------------------------------------------------
Switch         : X440-24t               45.00    Normal   -10    0-48  55


The Fans are Operational, but only start at 48°C (shown under "Show Temperatur").

any ideas or suggestions?


regards,

Lars




X440-24t.72 # show versionSwitch      : 800471-00-10 1247G-01180 Rev 10.0 BootROM: 2.0.1.7    IMG: 15.6.1.4
PSU-1       : Internal Power Supply
PSU-2       :

Image   : ExtremeXOS version 15.6.1.4 v1561b4 by release-manager
          on Tue Sep 30 14:06:19 EDT 2014
BootROM : 2.0.1.7
Diagnostics : 6.3
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Lars Dammann

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Posted 4 years ago

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Paul Russo, Alum

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Hello Lars.

I see you are on 15.6 which is a newer version of code.  Have you seen this on other versions as well.

I would suggest opening a case as 15.6 is brand new code.  I am checking internally as well.

P
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PARTHIBAN CHINNAYA, Alum

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Hey this looks to me an old bug in 15.2 has returned in 15.6
For Fan reliability it will be "switched on " only when temperature hits 46 on switch.
Actually it is not the exact room temperature but the calculation is as below
switch temperature == room temperature + 16.
So in ideal situation at 30 C [room temperature] X440 fan starts rotating.
Once it goes below 45.5 fan stops.this is for relaibility of Fan.
I see you have hardware revision of 10.
This behaviour was introduced from Rev 4.

I would suggest you to involve TAC.
Reason this might be a bug.
1.show tech all.
2.TAC engineer will need Remote access to collect
 "dmesg" from shell
cat \proc\extr\fan
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PARTHIBAN CHINNAYA, Alum

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This is an old issue which was fixed.
But might have arrived again.
If you have other x440 with hardware revision >4 please check them as well.

https://community.extremenetworks.com/extreme/topics/x440_24t_10g_reporting_temperature_warnings_err...
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Rachman Ramdani

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Hi All,

This issued is happened on XOS 15.4.1.3 too.

01/05/2015 14:16:49.04 <Warn:DM.Warning> Slot-1: Environment warning reported.  Setting Environment LED color to Amber01/05/2015 14:16:49.03 <Erro:DM.Error> Slot-1: Slot-1: Temperature (59 C) is reaching maximum limit (60 Celsius). (X440-24t, P/N: 800471-00-13, S/N: 1417N-41305, Rev: 13.0)

Slot-1 ASW-SAT-LT6-01.5 # show temperature
Field Replaceable Units               Temp (C)   Status   Min  Normal   Max
---------------------------------------------------------------------------
Slot-1         : X440-24t               44.00    Normal   -10    0-48  55
Slot-2         : X440-24t                0.00    Normal   -10    0-48  55

When it happened on slot-2, the stacking on slot-2 become "Failed"

Slot-2 ASW-SAT-LT6-01.1 > show log01/05/2015 14:02:17.52 <Erro:DM.Error> Slot-2: Slot-2: Temperature (60 C) above operating range (0 to 60 Celsius) (X440-24t, P/N: 800471-00-13, S/N: 1417N-40766, Rev: 13.0)
01/05/2015 13:49:17.51 <Erro:DM.Error> Slot-2: Slot-2: Temperature (60 C) is reaching maximum limit (60 Celsius). (X440-24t, P/N: 800471-00-13, S/N: 1417N-40766, Rev: 13.0)
01/05/2015 13:46:07.46 <Noti:HAL.Sys.Notice> Slot-2: Module in fan slot 1 is removed
01/05/2015 13:45:50.47 <Info:HAL.Sys.Info> Slot-2: Internal Power Supply in slot 2 is disconnected.
01/05/2015 13:45:50.47 <Info:HAL.Sys.Info> Slot-2: Internal Power Supply in slot 1 is disconnected.
01/05/2015 13:45:48.05 <Warn:DM.Warning> Slot-2: BACKUP NODE (Slot-2) DOWN
01/05/2015 13:45:47.60 <Warn:DM.Warning> Slot-1: BACKUP is NOT in SYNC
01/05/2015 13:45:47.60 <Warn:DM.Warning> Slot-1: BACKUP NODE (Slot-2) DOWN
01/05/2015 13:45:47.59 <Warn:DM.Warning> Slot-1: Slot-2 FAILED (1) OverHeat
01/05/2015 13:45:47.51 <Erro:DM.Error> Slot-2: Node State[4] = FAIL (OverHeat)
01/05/2015 13:45:47.51 <Warn:DM.Warning> Slot-2: Slot-2 FAILED (1)
01/05/2015 13:45:47.51 <Erro:DM.Error> Slot-2: Slot-2: Temperature (60 C) above operating range (0 to 60 Celsius) (X440-24t, P/N: 800471-00-13, S/N: 1417N-40766, Rev: 13.0)
01/05/2015 13:37:17.52 <Warn:DM.Warning> Slot-2: Environment warning reported.  Setting Environment LED color to Amber
01/05/2015 13:37:17.52 <Erro:DM.Error> Slot-2: Slot-2: Temperature (59 C) is reaching maximum limit (60 Celsius). (X440-24t, P/N: 800471-00-13, S/N: 1417N-40766, Rev: 13.0)
01/05/2015 13:32:35.49 <Info:HAL.Sys.Info> Slot-2: Input voltage to Internal Power Supply in slot 1 is on. Output enabled.
01/05/2015 13:32:35.48 <Info:HAL.Sys.Info> Slot-2: Internal Power Supply in slot 1 is present.
01/05/2015 13:32:20.48 <Info:HAL.Sys.Info> Slot-2: Power usage monitoring not supported for PSU (Part name Internal Power Supply  ) in slot 5
01/05/2015 13:32:20.48 <Info:HAL.Sys.Info> Slot-2: Input voltage to Internal Power Supply in slot 2 is on. Output enabled.
01/05/2015 13:32:20.48 <Info:HAL.Sys.Info> Slot-2: Internal Power Supply in slot 2 is present.
01/05/2015 13:32:18.20 <Noti:DM.Notice> Slot-2: Backup is in SYNC

Slot-1 ASW-SAT-LT6-01.7 # show stacking
Stack Topology is a Daisy-Chain
Active Topology is a Daisy-Chain
Node MAC Address    Slot  Stack State  Role     Flags
------------------  ----  -----------  -------  ---
 00:04:96:98:3d:15  2     Active       <none>   CA-
*00:04:96:98:3d:50  1     Active       Master   CA-
* - Indicates this node
Flags:  (C) Candidate for this active topology, (A) Active Node
        (O) node may be in Other active topology
Slot-1 ASW-SAT-LT6-01.8 # show stacking detail
Stacking Node 00:04:96:98:3d:15 information:
   Current:
      Stacking                  : Enabled
      Role                      : <none>
      Priority                  : 50
      Slot number               : 2
      Stack state               : Active
      Master capable?           : Yes
      Stacking protocol         : Standard
      License level restriction : <none>
      In active topology?       : Yes
      Factory MAC address       : 00:04:96:98:3d:15
      Stack MAC address         : 02:04:96:98:3d:50
      Alternate IP address      : <none>
      Alternate gateway         : <none>
      Stack Port 1:
         State                  : Link down
         Blocked?               : No
         Control path active?   : No
      Stack Port 2:
         State                  : Operational
         Blocked?               : No
         Control path active?   : Yes
   Configured:
      Stacking                  : Enabled
      Master capable?           : Yes
      Slot number               : 2
      Stack MAC address         : 02:04:96:98:3d:50
      Stacking protocol         : Standard
      License level restriction : <none>

Stacking Node 00:04:96:98:3d:50 information:
   Current:
      Stacking                  : Enabled
      Role                      : Master
      Priority                  : 100
      Slot number               : 1
      Stack state               : Active
      Master capable?           : Yes
      Stacking protocol         : Standard
      License level restriction : <none>
      In active topology?       : Yes
      Factory MAC address       : 00:04:96:98:3d:50
      Stack MAC address         : 02:04:96:98:3d:50
      Alternate IP address      : <none>
      Alternate gateway         : <none>
      Stack Port 1:
         State                  : Operational
         Blocked?               : No
         Control path active?   : Yes
      Stack Port 2:
         State                  : Link Down
         Blocked?               : No
         Control path active?   : No
   Configured:
      Stacking                  : Enabled
      Master capable?           : Yes
      Slot number               : 1
      Stack MAC address         : 02:04:96:98:3d:50
      Stacking protocol         : Standard
      License level restriction : <none>
Slot-1 ASW-SAT-LT6-01.9 #